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10AM - 8PM
57 Bond St, Watertown
Electronics
“Today was honestly one of the worst days I’ve had in a long time.
I came in planning to port my number to T-Mobile. The process was extremely rough, frustrating, and in the end, unsuccessful — entirely due to issues left behind by AT&T, not this store.
What made the difference was the people here.
From the moment the staff understood what I was dealing with, they didn’t rush me, dismiss me, or tell me “it’s not our problem.” Instead, they were patient, professional, and genuinely willing to help. They spent a significant amount of time — nearly an hour — actively trying to troubleshoot and clean up the mess AT&T left behind.
Even though the port ultimately couldn’t be completed, I could clearly see the effort:
They cared
They tried
They treated my problem like it actually mattered
In the end, I had to make the tough decision to abandon my old number and start fresh — and I chose to do that with T-Mobile, because the experience in this store made that choice easy.
Sometimes great service isn’t about magically fixing everything.
It’s about effort, responsibility, and treating people with respect when things go wrong.
Thank you to the team here for turning a terrible day into one that at least ended with the right decision.”
“Excellent and helpful service from Moses! Went in with a number of questions about switching my plan. Moses spent a lot of time patiently answering my questions and he even drew a cost comparison chart for me (old phone vs new phone, old plan vs new plan).”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
Open 24 hours
650 Mt Auburn St, Watertown
Electronics
“Love that they're open all the time (even in the early AM) for things you need in a pinch! Ended up needing laundry detergent and Advil in the middle of the night and it was conveniently delivered when no one else was open.”
“They have the rarest audio parts in perfect condition. I got a DC motor for an old tape deck from them that I couldn't find anywhere else on the internet. Good communication, global delivery without issue, and the part works absolutely flawlessly.”
7AM - 10PM
550 Arsenal St, Watertown
Electronics
“so easy to find the coffee maker I wanted, place a "hold" and pay, and then pickup at my local store. Inventory of this particular product was very limited so being able to purchase immediately and pickup at my convenience was super!”
Electronics
Electronics
Electronics
Electronics
“These guys (and gals) take care of all our cars. I started using them for custom install radar and laser, but that's expanded now include wrap, ceramic coatings, and audio. I wouldn't go anywhere else.”