O'Reilly Auto Parts in Watertown provides auto parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also have a free Loaner Tool program with a refundable deposit. The staff is consistently described as very friendly, eager to help, fun to interact with, super nice, and super awesome. They provide excellent customer service and are highly recommended. Employees are noted for being helpful without making any fuss, even assisting with tasks like finding old orders for refunds. They quickly offer assistance, provide options, and efficiently install items like wiper blades, often braving cold weather to do so. The team is also willing to go above and beyond, such as letting customers use the shop for repairs and helping to source necessary hardware. Customers report leaving with zero stress and consider it a new go-to place for auto needs.
I can’t thank Enzo enough for helping me replace one of my headlights! He was very sweet, friendly, and knowledgeable! :D
June 2026
O'Reilly is a great resource with awesome staff. They've been our go-to for years for replacement parts, from batteries to windshield wipers and beyond. (Special shout out to Carrie, who is incredibly knowledgable and generous with her advice about purchasing the best things for your specific needs.)
June 2026
The gentleman in this picture is actually one of the many workers who assisted me... there was also a younger woman, they were both so helpful and kind, and they also worked quickly and both were very informative.
