Goodyear Auto Service in Webster, MA, is highly regarded for its honesty, professionalism, and helpful staff. Customers appreciate the first-rate service provided by skilled technicians who are knowledgeable and friendly. The team is known for going above and beyond to fix issues, with a focus on honesty and trustworthiness. For example, when a customer experienced a problem after service, the manager took extra steps to resolve it, leaving the customer confident in returning again. The staff is quick to take care of vehicle needs, whether it's a battery replacement, alternator fix, or an alignment—often accommodating customers even on weekends or busy times. Customers also value the straightforward communication and transparency, especially when it comes to costs and repairs. The front office staff, including a helpful woman manager and a knowledgeable person answering phone questions, make the experience smooth and easy. Overall, customers highly recommend this location for its reliable service, honesty, and friendly environment, making it their go-to auto service provider.
Terrific place to take your vehicle. Matte is a first rate person, along with being a first rate technician. Always helpful and knowledgeable with issues. Wouldn't go anywhere else.
January 2024
Good service. Had an issue with the work done and the woman manager went above and beyond to fix it. In the end, no harm no foul and I left knowing I will be coming back. Mistakes happen, most places try and deny it or sweep it under the rug. Honesty is important when it comes to deciding where I spend my money.
August 2023
Nick the manager was great. Very professional and helpful. A++
