Metro by T-Mobile at 45 N Main St offers unbeatable prepaid plans and 5G phones from top brands. The friendly, knowledgeable staff, including Rachel, Derek, Steve, Erica, Roscoe, and Giovanni, provide exceptional customer service. Customers praise the team's expertise, patience, and willingness to go the extra mile, especially when helping elderly or frustrated customers. Despite a few initial issues, the overall experience at this Metro location is described as phenomenal, with reliable service and high-quality merchandise. The store is highly recommended for cell phone purchases and plan upgrades.
Rachel is awesome couldn't ask for someone better to help us. My kids being disabled she helped explain it to them and she was great so pleased will come here again.
November 2024
Only Metro By T-Mobile that I will enter or give my business too. Exceptional Location and Staff
October 2024
Steven & Rachel were amazing! Rachel spent so much time setting up my Mom’s devices and trying to set up everything to make it so simplified for her as she is 86 years old. Very knowledgeable, kind & compassionate. Highly recommend this store top10!!!
