Metro by T-Mobile at 45 N Main St offers unbeatable prepaid plans and 5G phones from top brands. The friendly, knowledgeable staff, including Rachel, Derek, Steve, Erica, Roscoe, and Giovanni, provide exceptional customer service. Customers praise the team's expertise, patience, and willingness to go the extra mile, especially when helping elderly or frustrated customers. Despite a few initial issues, the overall experience at this Metro location is described as phenomenal, with reliable service and high-quality merchandise. The store is highly recommended for cell phone purchases and plan upgrades.
Rachel provided excellent service at West Bridgewater Metro Store. I commend all her capable efforts as she is A Tech / Customer Representative there. She is a credit to her employer and I recommend doing business there!
August 2025
Derek was awesome, dropped my card and he was able to find my number to get it back to me. He also was able to work a better deal for two lines! Hes the best(:
December 2024
Rachel is awesome couldn't ask for someone better to help us. My kids being disabled she helped explain it to them and she was great so pleased will come here again.