“I was not looking forward to the process of buying my new car. Parkway Toyota of Boston was such a pleasant surprise! They were professional, listened to what I was looking for and found the right solution at the right price for me. If I had know it was going to be this easy to work with them I would have bought my car two years earlier!”
“I went to this dealership with my girlfriend who bought a nice Honda from a very good and kind Salesman now fast forward to when she needed her 1st oil change...We drive it right in to the service drive and a nice gentleman Service writer approached us and guided us through the process, then we went to the waiting room....Only about an hour later it was finished (oil change and tire rotation) and the writer told her No charge for first visit (that made her happy) Now the Only problem was when we went to drive out of the drive thru area to leave and someone (probably a service mechanic) came ripping around the corner I'm guessing in a customers car and scared the shit out of us (Holy crap dude slow down)....So now we proceed to the left to be on our way and here comes another aggressive driving mechanic who looked pissed that we were there and ripped away when we pulled over for him....I work at a dealership on the Northshore and our techs dont drive around the property like that and if they did there would be a problem...Cmon man do better and slow down....Other than that this is a nice dealership and I would recommend it to others looking for a Honda...But if you need service on your car maybe have the writer drive it out front for you when it's ready.”
“For decades, I have been driving Toyotas. But not too long ago, I acquired a 2005 Honda Accord. For years, the roads have been filled with Toyotas. But nowadays, it looks like a Honda revolution is taking place. I felt attached to my 2005 Honda Accord, but I knew it was time for a change. I had looked at a few dealerships before I found Parkway Honda. Pretty much when I walked into Parkway, I ran into Joe Serpa. It's so rare for me to buy or sell a car in general, so the whole experience was surreal at the onset. But when I interacted with Joe, I knew right away that he wasn't a typical salesman. I found him to be both professional and approachable. Whenever I expressed concerns and questions, I never felt discouraged. Joe is simply a gem of a salesperson. Without his guidance, I am not sure I would have followed through with this purchase. But now, I find myself driving a 2020 Honda Accord and I couldn't be happier.”