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“According to my U-Haul account, I've rented 10' and 15' trucks here in Jan 2025, Feb 2025, and Nov 2025. No issues with any of those transactions though I will say that the employees were not particularly memorable.
I recently came for some cheaper-than-Home-Depot moving boxes and was in and out in under 5 minutes since I knew how many of each I wanted. The man behind the desk even helped bring the boxes out to my car.
I returned a week later with my original receipt to return the boxes I didn't use. The manager was not there so I was told to leave my information and the refund would be processed once the manager got in. I checked my credit card transactions a few hours later and got the refund.”
Open 24 hours
100 Shawmut Rd, Canton
Truck Rentals
“Dan and his team at Bosco are top notch. They truly care about their customers. Great service and awesome staff. Very skilled at their trade. We've been working with Bosco for more than 20 years for all types of crane and rigging projects, container rentals, moving / delivery service and yard storage. We've teamed up on some of the most historic and time sensitive projects in New England with great success for our clients.”
“I have rented trucks twice here to move around Cambridge twice and it has been great. If you need anything, then talk to Israel. He is a super helpful and gets it sorted out for you.”
“I recently had an outstanding experience with this Enterprise Truck Rental in Chelsea, MA! I want to give a special shoutout to the manager, Hanna, who truly went above and beyond to assist me with my truck rental needs. From the moment I walked in, it was clear that she was incredibly customer-oriented and accommodating.
Hanna took the time to understand my requirements and provided invaluable advice on the best options for my situation. Her friendly demeanor and willingness to help made the entire process seamless and enjoyable. It's rare to find such exceptional service, and I genuinely appreciate her efforts!
If you're looking for a reliable truck rental service with outstanding customer support, I highly recommend this location. Thank you, Hanna, for making my experience so positive!”
“The customer rep was wonderful. Efficient, friendly and customer service focused. She deserves a recognition and was a big reason why my experience was very positive.”
“I needed a 12-foot truck at the last minute, and the Penske team in Braintree made it happen — they didn’t hesitate to help me out and bring a truck from another location. The staff was friendly and helpful, the rental process was quick, and the truck was in great condition and comfortable to drive. Really impressed with how accommodating they were!”
“Amazing staff. I have rented from various Uhaul facilities around the country and the service we received the other day from Chris and Jahn was far superior to the service provided by any other U haul employees. They were friendly, patient, knowledgeable and helpful. They made us feel like valued customers and were so accommodating. If you need a rental in Boston, be sure to use this facility and ask for Chris and Jahn, you will not be disappointed.”
“Al was very helpful with my U-Haul truck rental! He went out of his way to make sure I got everything I needed. Highly recommend! (Also a great place to support local for all your hardware needs)”
“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“I had the most pleasant experience ever renting a truck and, John the general manager, was such a nice person and very helpful. He even gave me a coffee and empanada after my long day of moving. Two thumbs up”
“I had to clear the snow from the front and top of the truck.
Aside from this inconvenience, the trucks were ready for use and solved my problem that day. Thank you.”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
“The guy doing the gas on March 30th 2023 at 9 am is great very respectful and on point the most out of anybody I've dealt with over the years. He even willingly cleaned my mirrors without asking. Great service from this employee. Give this guy a raise.”
“One of the best places to rent your truck. Sean Antonson. Is really good representative Great person great customer service also Nicholas Mason it's a great dude that person is specifically is one of the sweetest funny and great employees in that particular area if you want to rent the truck fast easy and feel about a great service make sure you go pensky of Medford I'm looking for Nicholas Mason and Sean Antonson.”
“Exactly what I was looking for. Very friendly and knowledgable staff member. Was able to pick-up a trailer at 8:30am on a Saturday, and then drop it off after-hours closer to midnight. Overall good value.”
7AM - 7PM
150 Fairmount Ave, Hyde Park
Truck Rentals
“I had an amazing experience renting a truck from here! The staff was super friendly and made the whole process so easy. Everything was clean and ready to go, which really took the stress out of my move. Highly recommend!”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”
7AM - 7PM
985 Massachusetts Ave, Boston
Truck Rentals
“The employees in this location are nice and friendly and very helpful. I will recommend friends and family to come to this location. Thank you for your helping me make my moving easy.”
“Justin and his team are always extremely helpful and provide amazing service. I go to muffler mart for all of my U-haul rentals, oil changes, tires, inspection and pretty much anything my car needs! Always incredible and i've referred friends and neighbors and all say the same !
Things that may be helpful after reading some other reviews and from personal experience!
- Check closing times, if you book a U-haul for self pickup after they close they won't be able to add things like Dollies etc.
- If you do self pickup and keys aren't there .. most likely the person before you dropped it in the return box and not in the lockbox
- I have had internet issues trying to pick up a self pickup up u-haul, I called u-haul and they were able to help me out.
- Pick up around the time you noted for self pickup or you'll have a hard time changing it when you actually pick up or the van/truck can be rented by someone else ( ?, that was my fault!)”
“The U haul team is excellent! Phillip Dube is an awesome man/employee. Clean facility, my only complaint would be not enough room for my legs to drive comfortable enough to not have to stop several times.”
“Excellent service! The on-site manager volunteered to help search for a parking sticker, which I accidentally left in the cargo van. She managed to find and keep it for me to pick up the next day.”
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“Stephanie is awesome she really helped me out and explained Everything to me In a professional way. I’m so happy that a new company has purchased this from Xtra Space because they were horrible and I was about to move my storage units out of here, but Stephanie convinced me to stay and we need / you need more people like her working for your company.
I hope this new company (Secure Space) runs this storage company better than Xtra Space did. Thanks Stephanie.
Sam-”