Truck Rental in Boston, MA

“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”

“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”

“The employees in this location are nice and friendly and very helpful. I will recommend friends and family to come to this location. Thank you for your helping me make my moving easy.”

“Justin and his team are always extremely helpful and provide amazing service. I go to muffler mart for all of my U-haul rentals, oil changes, tires, inspection and pretty much anything my car needs! Always incredible and i've referred friends and neighbors and all say the same !

Things that may be helpful after reading some other reviews and from personal experience!
- Check closing times, if you book a U-haul for self pickup after they close they won't be able to add things like Dollies etc.
- If you do self pickup and keys aren't there .. most likely the person before you dropped it in the return box and not in the lockbox
- I have had internet issues trying to pick up a self pickup up u-haul, I called u-haul and they were able to help me out.
- Pick up around the time you noted for self pickup or you'll have a hard time changing it when you actually pick up or the van/truck can be rented by someone else ( ?, that was my fault!)”

“I went to UHaul to fill a propane tank, had never been there before. I pulled in the entrance and ran into the customer service area. It was busy. I asked a man in a uHaul collared shirt where to go and he walked outside with me and pointed and I specifically asked if I could drive over because there was a do not enter sign and he said yes. I drove over and parked next to the propane and got out with the heavy tanks. A young woman yelled out that I could not park there and I said that I was just told by someone in customer service to pull over here for the propane. She said "you're not special, you don't get to park there."Now, that's not a nice way to speak to a customer, particularly given it is not marked that you cannot park. I moved the car across the street and she made another guy move his truck, didn't tell him that he was not special. Once I got the propane that young man was very pleasant and polite, but someone needs to put up signage about the parking and someone should have a talk with that young woman about how she speaks to customers. The 4 star is because of the other two employees, particularly the young man at propane. If I had based the star on the young woman's treatment it would have been no stars,”