Advance Auto Parts located at 138 Westfield St in West Springfield offers a range of automotive aftermarket products, free services, and same-day options. They feature leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can benefit from free battery testing, installations, engine code scanning, and recycling services. Joining the Speed Perks loyalty program allows customers to earn points for discounts on store items and gas at participating Shell stations. While some customers have reported indifferent service and issues with product accuracy, others have experienced excellent assistance, highlighting knowledgeable and friendly staff. Positive experiences include staff members going above and beyond, such as cleaning a car affected by pine sap. Overall, many customers appreciate the respectful and helpful nature of the staff, making it a go-to destination for automotive needs. The owner is actively seeking to improve customer service, reflecting a commitment to customer satisfaction.
Sometimes, if you need a part fast, you pay a little more than waiting for it on the Internet, but this place will tell you what your check engine light is all about since they have the ability to read it for free instead of paying the dealer over $100
March 2026
Needed windshield wipers stopped and they even put them on my truck great service
February 2026
Been working with commercial parts for a little over a year now and they have been more then accommodating with getting any and all parts needed and always within a timely manner. Very professional and knowledgeable staff.
