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9AM - 12PM
50 Elm St, West Springfield
Banks
“I've had the nicest people help me the two times I've been to this branch. Zahida gave me great options on savings accounts that best suited my needs and very personable. It's a little further away, but worth the drive if I need to go to a branch”
“I LOVE THE GOOD CUSTOMER SERVICE THEY GIVE TO THE STAFF, both in English and Spanish! I love that they have staff for different languages! Since there are many older people in this area who do not know English. Thank you for thinking of us, the most mature adults.GRACIAS MUCHAS GRACIAS !”
“the staff is very friendly, they always make the best to help you in any of your needs, I don't change my branch por nada, en español o en ingles they are the best”
9AM - 2PM
225 Memorial Ave, West Springfield
Banks
“Conrad was so helpful and kind during my notary appointment. I also interacted with the manager who was equally as kind and helpful. I return to this branch for my in-person banking needs due to such little interactions, even with the high volume of in-person guests.”
Banks
Banks
Banks
“would have been a 5 star however , i walked in without an appointment and was seen right away. i needed to have some paperwork notarize and everything went great, so i thought and when i got home i found out that the notary never embossed the INPORTANT documents ,very embarrassing when i get the call about do it again... so documents are on hold till i find a notary that NOTARIZE documents. 4 is a gift. well i stand corrected it will change to a 5 star bcuz im Mass the notory stamp is valid as much as an emboss.”