March 2023
Don't do business with Balise! Recently my 2022 RX350 went in for 15k service. They gave me a loner car & the tire went flat. They charged me ~$500 to replace the tire! They even charged me labor! You'd think buying a $50k + car would mean something. But apparently not. I'll never buy or get service from them again!
May 2019
My appointment was 11am today for synthetic oil change. Was told by advisor that they are washing the car 30 mins ago 2 hours on the dot has passed and I'm still waiting for my car :(
January 2016
Jim Pirro was over the top helpful throughout the whole process! Thanks for going so out of your way, being so accommodating and the exceptional service! Laurie K