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“I highly recommend Precision Auto. Very professional, very detailed and their customer service was amazing. I walked in their office with a smile and left with a smile. I have an older vehicle they have diagnosed. They called me about diagnoses and the steps he'd take to repair my old, high mileage Van. Also broke down the pricing of the repairs. Very reasonable ? I happened to Google highly rated auto shops. Guess what, Precision Auto came up. I called and the rest is history. I will forever go to Precision Auto. I've always fixed my own vehicle ( thanks to Googles help). But I just couldn't figure my van problem. Precision of course figured it !!! Thank you”
“Ed Ladika was great to work with on finding and purchasing my new Lexus GX550 Premium + and Jimmy Hidalgo was also great at walking me through my new vehicle. Excited to join the Balise family!”
“Pete and his team are the best!! I live in the Hilltown's so going to Century as a regular customer isn't economical but Pete and his team came to the rescue. My hilltown mechanic believed my rear differential was going and since an exploratory/repair isn't easy in the hiltowns (no auto parts store nearby, can't get parts same day) he suggested going to the dealership and let them diagnose it and come back to him with the repair list. The dealership said nothing was wrong and my car drives smooth. (HA! Rear end shakes but Ok Mazda) so since my Dad (who moved out of the area) has trusted Pete since Pete started, I went to Century. I had a bad tire, thanks again Pete!!!!”
“Brought in my 11yo accord 185k+ miles for a screeching noise at 7am, quoted by 1pm, got my car back the next day. Clear communication, speedy service, very fair price, nice people, and lovely dog. Definitely coming back for all my mechanic needs, thanks guys!”
“This is absolutely the shop you want to bring your car, in a world of shady auto shops this place is the absolute definition of honest and hard working. The owner and every single mechanic are extremely helpful with explaining things in detail which most shops do not do. Not only honest pricing but good work done that they back 100%. Will be only coming here for any and every car issue that arises knowing it will be taken care of honestly and efficiently.”
“We were in town for an event at the Big E and were having issues with our truck. They got us in the same day and had repairs done in a few hours. Very satisfied! Thank you!!!”
“A pleasant surprise.
Stumbled on this place thanks to Google and had little expectations going in. After 2 minutes I had a reasonable no pressure quote and they were available to do the work the next day.
The work was done as promised and I walked (drove) out happy.”
“I couldn’t find a shop to work on my 2024 BMW M5, Arnold’’ took it right away and did an unbelievable job, they even detailed it for me, I would recommend them to anyone”
“Can’t recommend Bob enough. He looked at a used car I was considering buying and did an extremely thorough inspection for a very reasonable price. He also talked me through some of the main things to watch out for with the model of car I was looking at, so it gave me great peace of mind that he was going to inspect the car before I moved forward. He’s honest, responsive, and clearly an expert at what he does. I really appreciate the way he runs his business.”
“I am so happy i found these guys. I own an appliance company and need my vehicles to make a living. I have never had such terrific experience with an auto mechanic before. I bring all my vehicles there and they are super fast and get the job done and i don't have any issues going forward. If you are looking for someone to take care of you and your vehicle this is the place!!”
7:30AM - 7PM
818 Memorial Avenue West, West Springfield
Auto Repair
“Caught a flat tire on the mass pike yesterday, called this morning to see if they had my tire size because it’s a unique tire size and they did. Mounted my tire, put it on and had me out of there in like 30 mins. I appreciate Julian and his team so much. From the moment I called to paying the entire experience was great. Definitely don’t regret coming here and will continue to come here. Thank you!”
“I highly recommend Steve’s Import Auto Repair. If you own a BMW this is where you should take it for all services you may need. Steve is beyond knowledgeable about BMW’s. He should definitely get 20 gold stars!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“My experience going here is always great owner is wonderful, kind, decent pricing.im never disappointed with the services this is my go to shop before anywhere thanks pete.”
7:30AM - 5:30PM
930 Memorial Avenue, West Springfield
Auto Repair
“Theyre fixing my car breaks after jiffylube messed them up... this is an honest shop and ill definitely keep taking my car back to them. Never once had an issue with me the work is good the guys are always nice and polite and no taking you for a run”
“Probably the only honest mechanic and owner in the area. Most shops told me my car was just in the way out, and I brought it in and they took the time to sort out what the issue was. He is fair and won't rob you for the service. I will be recommending everyone to see Auto at Lee's diagnostic.”
“After scratching my OEM 20” rims on my 23 Ram 1500 limited truck, I was on the hook for spending thousands of dollars to replace the defaced rims. After doing a bit of research, I decided to take it to a reputable alloy wheel repair shop and see what the options are. Well, I am glad I found this place because not only I didn’t have to spend extra money to replace my rims. I wound up powder coating all of my rims to match the body color on my truck. Not only I saved money (less money than the damaged rims), my truck looks better after the rims were powder coated. Fantastic job and I would recommend this place if anyone out there is looking for a reputable and professional wheel shop.”
7:30AM - 5:30PM
930 Memorial Ave, West Springfield
Auto Repair
“The professionals here have clear communication, are patient (I asked lots of questions!) and made sure I was ok with each purchase needed to repair my vehicle. I'd definitely recommend this spot for any vehicle needs.”
“Thank you Josh for the great experience in buying our ford edge! thank you for being an HONEST auto salesman! I appreciate everything you have done for my family to get into a car quickly where as our broke down and we needed a new one asap. I appreciate you going above and beyond and being a man of your word as you told me when I first walked into your auto shop " we take pride in our business" and it truly shows. I will be back for my next car in 3-4 years! Again Thank you for everything!”
“Bill is amazing! High quality work at a reasonable price. They make sure the car is running smoothly and safely. If you are looking to support a local business that provides great service for your car this is the place to go to!”
“I bought a vehicle in June from Steve. From the moment I walked into the dealership, Juan was very attentive, and Steve got a great deal for me. Great experience.”
7:30AM - 7PM
950 Memorial Ave, West Springfield
Auto Repair
“Great experience! They took me in earlier than my scheduled appointment, and the manager and entire staff were courteous and friendly. I’ll definitely be back. If you want good customer service and a store that actually keeps to their appointments, skip the Enfield location and come here.”
7:30AM - 5PM
1385 Riverdale St suite a, West Springfield
Auto Repair
“last Saturday I went to get a Lexus RX 350 F sport. At first, the salesman told me that the car had a 360 camera and was fully functional when I went home to see the car again, it was not like they said I was really disappointed. car sale this place. When receiving the car, the instructor uses the car function quickly and then goes without conscientiousness in general this place is not trusted”
“Shout out to Adrian for saving us today when we ran out of oil (our fault for not paying attention to our oil gauge). Adrian was helpful, courteous, and arrived about an hour after I called for emergency service on a
holiday when it was 18 degrees outside! This was our first time. We will be ordering from them again soon.”
“Can’t say good enough things about this dealership’s service center. Had my EV6 ICCU go out and Ashley made the process completely pain free. She made sure that as a Kia customer that I was completely taken care of. Constant communication with my car being back up and ready in a week. Hats off to the master techs as well for doing an exceptional repair. Really glad Balise Kia is close enough to me to be my main dealer.”
“Evan at Fathers & Son’s Volvo was fantastic to work with from the first message through the setting up of the dashboard. There were no hard sales pitches, no haggling, and everything was clear from beginning to end. They found me the car I wanted within a day and I had it traded, registered, and inspected faster than I thought was possible. I had a wonderful experience considering how stressful a new car purchase can be.”
“These guys are amazing! Anytime I need a part for my car and I'm not sure what the name is they're able to figure out what exactly I need. They are very courteous and go above and beyond to get me the best price.”
7:30AM - 5PM
1385 Riverdale St suite b, West Springfield
Auto Repair
“last Saturday I went to get a Lexus RX 350 F sport. At first, the salesman told me that the car had a 360 camera and was fully functional when I went home to see the car again, it was not like they said I was really disappointed. car sale this place. When receiving the car, the instructor uses the car function quickly and then goes without conscientiousness in general this place is not trusted”
8AM - 5:30PM
865 Memorial Avenue, West Springfield
Auto Repair
“My son was driving from Maine to Rochester NY and needed two brake hoses replaced on a Saturday. Making an appointment last minute was easy and everyone we spoke with was kind and helpful. Got in at 8:30 on a Sat AM and they were done by 10:30. Very forthcoming about work needed and the time it would take to complete.”
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“Had a great experience visiting Balise Mazda Springfield to test drive the Mazda CX-50. Our sales representative, Elijah, was excellent throughout the experience. He was very knowledgeable, patient, and took the time to answer all of our questions in detail. He also helped us understand the differences between the trims and guided us toward the option that best suited our needs.
Overall, it was a smooth, informative, and pressure-free experience. Highly recommend working with Elijah if you’re considering a Mazda around Springfield!”