Absolutely disgusted that my $600 "trade in" was never applied to my account. Not sure how this acceptable what's so ever and still trying to work on getting the credit. I wish I looked at the reviews before coming. Hopefully this will save someone's time.
January 2022
the worst customer service I have received from a company in a long time. Its ironic that your dealing with a phone company and neither staff or manager cannot be bothered to return phone or text messages.
July 2020
I have been a customer of Verizon Wireless for years. The service gets worse every year and the wait times grow longer. Will be searching for a new carrier. They may not be the worse but they are not far from it
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