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“I went in early one morning after feeling dismissed by a different location, I was very content with the customer service offered at this location. I was informed that this location was a franchise and not corporate so I will be coming here in the future. A lot more friendly and helpful than the Riverdale rd location”
“We have had three new buildings, two building expansions and numerous renovations at three other buildings performed by Precision Communications over the last five years. All the workers are professional, reliable and responsive to our requests. They work great with our employees and other building contractors. Have had unshielded and shielded twisted pair and both indoor and outdoor fiber installed. Have never gone wrong with Precision Communications.”
“Had a phenomenal experience with Abdiel at this location after going to the Holyoke store to remove my husbands phone after his passing… the staff at the Holyoke store was rude and unprofessional. Had me sit there for an hour and told me the line would be cancelled and removed from my account and bill. It was never done! Unbelievable!!! So when I had to return to do phone trade ins, I went to West Springfield because I received excellent service in the past!!! They were kind and caring and made a difficult task less difficult!!! I have been an ATT customer for 20+ years because the service has always been excellent but the service in Holyoke was appalling compared to my experience at the Riverdale Road store on West Springfield,”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
“Joshua didn’t get a last name , Amazing customer service! Greeted me as I came in , they were super busy and helped me the fastest and best way he could ! Great person great service!”
“Went to pay my bill. I also got information on how to switch a different carrier's phone to my account. They were very helpful. Most Verizon store sales people are not as helpful as this one was! Thank you so very much for your help!”
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“Mimi was great She helped me answer all my questions help me pass all my information to the new phone and I really recommended this location they are all really friendly..”