Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at their West Springfield store. Customers can visit the store or shop online to explore the latest mobile devices, 5G home internet, and business solutions. The store offers various pickup and delivery options, including in-store pickup, free 2-day shipping, and same-day delivery where available. Customers have reported excellent customer service at the West Springfield location. Employees, such as Jake W. and Justin, have been praised for their knowledgeable and patient assistance, helping customers understand their monthly plans, take advantage of promotions, and seamlessly transition their service from other carriers. The store also provides special discounts for members of the armed forces. While some customers have expressed dissatisfaction with the phone service quality in certain areas, the overall feedback on Verizon's West Springfield store has been positive, with many recommending it for any mobile or internet-related needs.
If ypu must visit a Verizon store, this is the location to go to and Bob is the representative there who I have found consistently over time, to be courteous, professional, knowledgeable and trustworthy.
October 2023
Got my Google 8 pro here it's really hard to find one but this place had one in stock
August 2023
Went in to upgrade my phone. Store was understaffed but the manager did a outstanding job. A+ service thanks.
