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8:30AM - 4PM
100 E Main St, Westborough
Banks
9AM - 5PM
18 Lyman St Ste 50, Westborough
Banks
“Arif, From start to finish, he was incredibly professional, knowledgeable, and patient. He took the time to explain every detail, answered all of our questions, and made sure we fully understood every step of the process.
His expertise, dedication, and genuine willingness to help exceeded all of our expectations. We were truly impressed by the outstanding level of customer service and professionalism.
Thank you for making what could have been a stressful experience so easy and pleasant. We couldn’t be happier with the support we received!”
8:30AM - 4:30PM
40 South St, Westborough
Banks
“I stopped in the Westborough location to setup a new account and was pleasantly greeted by Shannon. She was outstanding and extremely resourceful. She setup my account and I walked out with a card in hand. Any other bank they tell you to call support and wait 7-10 business days for a card in the mail. Shannon setup my account and had my card printed in under 20 minutes!”
9AM - 4PM
5 E Main St, Westborough
Banks
“The employees are friendly and happy to work with you. I had an unusual situation with a Mass Save HEAT loan, and I appreciated how Marcia handled the situation.”
9AM - 5PM
800 Union St, Westborough
Banks
“The customer service is excellent. It's a quieter branch (before and after COVID) but they are always happy to help. I originally opened my accounts at their bigger branch on Winter Street in Boston and have always found them to be helpful. A few years ago I traveled to another state but didn't alert them of my travel details and tried to use my card. It got declined because of a security measure. They had this rule where you had to alert them that you were traveling outside of your normal area. I called them and their customer service rep was genuinely interested in my concern and was quick to solve it. More recently I needed to change some login information and couldn't do it on the app so I called them and again they were incredibly helpful and personable. THAT's what keeps me coming back - they don't read from scripts. They are genuine, knowledgeable, and personable. That's important.”
9AM - 4PM
8 Lyman St, Westborough
Banks
“I recently visited M&T Bank to inquire about a business loan, and I had the pleasure of meeting Mr. Jeffrey Belisle, the branch manager. From the moment my brother and I walked in, Jeff made us feel incredibly welcome and at ease.Jeff's knowledge and expertise in the banking industry were evident throughout our meeting. He patiently answered all of our questions, provided valuable insights, and ensured we fully understood the process. His dedication to helping us secure the right loan for our business was remarkable.What stood out the most was Jeff's genuine kindness and hospitality. He went above and beyond to make us feel valued as customers. Jeff kept us informed with timely email updates, and his warm wishes for our success were heartfelt.As we concluded our meeting, Jeff personally walked us to the door, shook our hands, and wished us the best of luck. It's rare to encounter such exemplary customer service, and I highly recommend Jeff to anyone seeking assistance at M&T Bank. His dedication to our success left a lasting impression, and we are grateful to have had the opportunity to work with him.Thank you, Jeff, for your exceptional service and unwavering support. You are a true asset to M&T Bank, and we look forward to our continued partnership.Best regards,Sidi Bouderbala”
“Craig Mayer was very polite, thoughtful and took the time to explain the plethora of options available for various bank accounts and credit card options for my college bound child. Online banking, checking account and credit card application were all setup in one visit.”
“Ygor was incredibly helpful and patient with us today when we were opening a new family account. We use this branch all the time and have been Santander clients for many years. Customer service is always amazing. I hope the branch is closed on Monday so these wonderful Santander employees can stay safe during the impending storm.”
“I went here on a Friday morning because my Zelle profile was on hold and the Zelle call service couldn't help me. The manager at this branch was able to contact them for me and make sure the hold could be lifted.”
Banks
Banks
Banks
Banks
Banks
Banks
“I can’t say enough great things about Avidia Bank - Westborough Branch. This office is consistently kind, welcoming, and incredibly helpful. From the moment you walk in, you feel valued and genuinely cared for.
A special shoutout to Denise — she goes above and beyond every time. She remembers faces and names, which makes each visit feel personal and meaningful. It’s rare to find that level of attentiveness and warmth these days.”