8:30AM - 6:30PM
60 Thoreau St, Concord
Mailbox Centers
“Vitta Bailey is the outstanding manager of THE UPS STORE in Concord, MA. I have been a customer for a year now and can honestly say that Vitta has exceptional customer service. She always very patiently helps and ensures that I’m satisfied with my options.”
“Honestly these guys are great - the patience and good nature (and efficiency) they bring to what is probably 80% people returning stuff is noteworthy. So I’m noting it :-) thank you for all you do!”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Mailbox Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“The customer service I received from Jenn and Alex a few weeks ago was the best I could ask for. Professionalism and support at it's best! I had to have legal paperwork executed overnight and they made the stressful experience so easy. I can't thank them enough for outstanding service!”
“Very convenient location. Pro tip: Take care of your paperwork online beforehand. Printing out your own label makes this process very smooth. You may need to buy a clear plastic label sleeve for $1 when you arrive, but otherwise a very efficient setup.”
“The team at the Cornerstone Square UPS in Westford were very helpful. Especially Sheila, who patiently re-taped and prepared my package since I needed to remove one item before shipping it. She was friendly and made the errand stress free. I was pleasantly surprised by how quickly the customers were tended to.
Thank you Sheila and the #6533 UPS store team!”