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“Todd is the definition of exemplary customer service. He and his crew were at my house within 20 minutes of my call. They came prepared and ready to review my pump. Extremely professional, courteous, knowledgeable, and most importantly honest. Highly recommend.Service: Pump repairs & installation”
“Would recommend to anyone. I dealt with Larry when I called. He was friendly and easy to deal with. Delivery guy was prompt and very friendly. He put lumber exactly where I needed it. Don’t bother with the big yards. These guys are great.”
“We shop here every spring for our vegetables and annual and perennials. The staffs is always very helpful and friendly. There is cute little Shop that has a variety of things that make a perfect gift. The hardware store has Benjamin Moore paint, things for BBQ, pet supplies, YETI products and of course your home hardware needs.Picture is of my Proven Winners Bubblegum Petunia that are thriving. This is 3 plants.”
“They have everything (except fence posts, you have to go to a fence company for fence posts) and the knowledge to help with any project. Even though I'm certainly not a professional they always are willing to help me figure out what I need and help me find it in the store.”
“Phenomenal service!!! They have everything. Also, BEAUTIFUL selection of flowers. The wreaths are perfect. They do a GREAT job fixing screen windows/doors as well.”
“Koopman is an excellent place to shop for just about anything. Their staff is knowledgeable and friendly and always willing to go above and beyond to help you out. The prices are fair and very rarely is anything out of stock.”
“We shop here every spring for our vegetables and annual and perennials. The staffs is always very helpful and friendly. There is cute little Shop that has a variety of things that make a perfect gift. The hardware store has Benjamin Moore paint, things for BBQ, pet supplies, YETI products and of course your home hardware needs.Picture is of my Proven Winners Bubblegum Petunia that are thriving. This is 3 plants.”
“This place used to be a dump and the counter help were busy surfing the sport news. I don't know what happened but the yard guy takes good care of the place now.”
“I've been using Koopman Lumber for over a decade, I'd describe them as a boutique hardware, paint and lumber store. They are much smaller in scale than a Home Depot, but offer more personalized service, and a faster and easier solution for most related needs. For example, when I purchased a gas grill from them, it was assembled and delivered on the same day of my order. They delivered it to my deck, ready to go. I needed to match a ten-year-old outdoor trim paint for my deck and didn't know what color was used. Not only did they scan it for a perfect match, but they also provided a free paint sample can (see photo) so I could test it. They provide one free paint sample per month if you're in their customer loyalty program. You can't get everything here, but you can get most things, and find them faster and easier than the giant box store alternatives. It looks like they are only located in Massachusetts, with 11 locations. I will return.”
“I just went to the Tractor Supply on rt 146 in Millbury Worcester MA line, when I walked in in was met by the Cashier Woman Shannon, she was Awesome and Helped me out and Directed me to what I was looking for, she was very Helpful and she also knew what she was doing......looks like a dedicated worker, so make sure you take care of her”
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“They are honest and hard working people. They charge a fair price too. Most of the sales people are very knowledgable about their products. I often go in there with a picture on my phone of what I need or some project that I need suggestions on, and they're always able to come up with something. Joan is especially stellar in her ability to help!”