Balise Ford in Wilbraham, MA, offers an exceptional car buying experience for customers in the Springfield, Agawam, Holyoke, and Chicopee areas. The dealership features a wide selection of new and certified pre-owned Ford vehicles, including trucks and SUVs. Customers appreciate the knowledgeable and courteous sales staff, who are dedicated to providing personalized service. Many reviews highlight the professionalism and patience of the sales team, with several customers mentioning how salespeople went above and beyond to ensure satisfaction, including answering questions and explaining features thoroughly. The service department at Balise Ford is also well-regarded for routine maintenance, such as oil changes and tire rotations, ensuring that customers' vehicles remain in top condition. Overall, the positive feedback emphasizes a stress-free and enjoyable car buying process, with many customers expressing gratitude for the helpful and respectful staff. Whether looking for a brand new model or a used vehicle, Balise Ford is committed to delivering a smooth experience for all its clients.
I bought a 2025 Ford expedition from Balise Ford Michael my salesman did a great job answered all my questions even came in on his day off to make sure I got the vehicle. I appreciate the great service. Thanks again for all your help love the Ford Expedition.
October 2025
Mike was a patient and thoughtful salesman in spending the time to keep me informed of all used vehicles that fit within my criteria. Took 5 months to find the right one and he and the other staff at Balise of Wilbraham were all pleasant to deal with the entire time.
October 2025
I was looking at a SUV that I like and Tyree Mack walked up and asked if I wanted to take it for a test drive, I really loved it afterwards and I purchased the vehicle. Throughout the whole process Tyree was very nice and professional and made the transaction easy and quickly. I was a new SUV owner in about 3hrs.
