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“Excellent service delivering and installing our washer and dryer. The delivery arrived on time and installation was thorough. They removed our old appliances. Purchasing was easy too with all questions answered. It is nice to have a local appliance store. Thank you.”
“I had an evaporator fan failure in my frig. and made a call for repairs. Within 24 hours the tech arrived and made a diagnosis and call to order parts. Within 48 hours the parts arrived and the tech initiated repairs. GREAT JOB GUYS.”
9:30AM - 5:30PM
424 Main Street, Melrose
Appliances
“I recommend Hugos Appliance as a reliable, friendly, cost-effective appliance vendor, and best of all, is pleasant to work with! My story: I recently purchased a refrigerator from Hugo’s that even after the 48 hour “break-in” period still constantly hummed. Now, I’m sure some customers could live with it… but NOT me! When to told Al the never-stopping hum was driving me crazy, he said OK, let’s fix that for you, and the result was in a few days an awesome replacement GE frigerator was installed and I love it, so quiet and beautiful! Thanks Al and the Hugos team!”
“Excellent work at a reasonable price. My mom’s dryer gave out and she was very reluctant to trust an appliance repair company as she’s had some bad experiences. She couldn’t be happier. Thank you!!!”
“I can’t recommend Warrendale Appliance highly enough. I was given careful, thoughtful, respectful, knowledgeable help in buying my washing machine. Installation was perfect and efficient. Payment was simple. There was never a problem in reaching someone. I am so deeply appreciative of this kind of expertise. I won’t go anywhere else when I have appliance trouble!”
“I have used this company several times, all with good success. They have repaired a washer and a dryer, and two different refrigerators, all promptly and for reasonable prices. The last fridge I called them about was not repairable, which they let me know right away and charged only a modest fee for the diagnosis. Highly recommended.”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“Home renovations can be stressful and overwhelming. Working with Nicole Verbeek at the KOHLER Signature Store by Supply New England was one of the more positive experiences we had during the design and renovation of our home. Nicole assisted us with with fixture selections for our kitchen, primary bath and powder room. During construction, Nicole was incredibly responsive, as field issues arose, to help us find alternative solutions and control costs. Get to this showroom and work with these folks. You'll be glad you did.”
“Lauren helped me find the replacement cabinet for my existing kitchen. I really appreciated her efforts to work with my existing cabinets rather than sell me a whole new kitchen.”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“Highly recommend, I told everyone to come here and I always hear a positive feedback. Owner is very respectful and hilarious. Always have a great time coming here.”
6:30AM - 5PM
91 Hicks Ave, Medford
Appliances
“We rarely take the time to leave reviews, but Dylan absolutely earned one. He came in on his day off today (Saturday, 6/13) to help us get unloaded — and that alone says everything about his character. On top of going out of his way, he was genuinely friendly and such a pleasure to deal with. We even tried to tip him for his time and he refused to accept it. Dylan, we truly appreciate you. This company is incredibly lucky to have someone like you on their team.”
6AM - 10PM
564 Broadway, Saugus
Appliances
“I had a great experience here. I was trying to find a windoe AC fitting and didnt find it on my own. When I was leaving, Michael from the gardening department saw me and asked if I needed help. While I found a small AC area on my own he took me to a larger area and quickly found what I needed, even though it wasn't his department. I brought it home and it installed so easily and quickly. I can't recommend a better place and I will return.”
“Great team at Johnstone Supply in Waltham! Always professional, helpful, and fast to get the right HVAC parts. The staff really knows their stuff — they’ve saved me time more than once. Excellent service and great attitude every time!”
6:30AM - 4PM
121 North Beacon Street, Brighton
Appliances
“Excellent and responsive staff. They helped me with my bathtub order including giving me a phone call ASAP once the tub was delivered so it could be picked up. John G went out of his way to help me with invoicing/accounting. I really appreciate your help! Thank you!”
“Their Associate was a big help, and very courteous and professional. Showroom could provide more samples of faucet finishes but it was very helpnto have an Associate to answer our questions.”
8AM - 4PM
420 Pearl St, Malden
Appliances
“There’s clearly someone here who knows their stuff at a high level. Every question I had was answered confidently, and everything I needed was handled without confusion.”
“I am deeply grateful to Yassen Joseph for his fantastic help and professional support. I had a tech issue since 2022, tried to solve it for years, and he suggested a simple yet highly effective solution to my long-standing problem. Yassen is one of the best customer service staff I have ever encountered.”
“We needed help in plumbing depart and thestaff got Jason to come use the forklift to get drainage pipe down for us. The staff at checkout were great. Also your plumbing and gutter departments are so well stocked and labeled correctly. This Everett location is better than others. Worth it to drive further!!”
“Writing this review to give a huge shoutout to Matt in the paint department. He is always so nice and so professional and super helpful! Even when it’s super busy day he never looks or acts flustered and patiently answers your questions. He deserves a raise!! Thanks Matt!”
“Jimmie, my technician was a real pro. He communicated with me before the hot water tank install and brought a team to assist. It involved moving a washer and dryer out of the way and putting it back in place within a small closet. From past experience, I know what a difficult task that can be. But Jimmie and his team completed the job smoothly, safely and timely. I was very impressed by their professionalism and expertise.”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
6AM - 10PM
100 1st Ave, Waltham
Appliances
“A huge thank you to Bob and the customer service team for taking such great care of us when my father-in-law accidentally left his wallet at the store. Your kindness, honesty, and willingness to help meant so much to our family. We truly appreciate everything you did. Thank you again!
The Home Depot in Waltham”
“I usually spend a lot of time on electronics or furniture. And the 2 gentlemen, one of them the manager and the other an associate, were very transparent and led me to decide on the TVs I needed at the end, based on what I thought in the beginning. Everyone and every day is different, but I forgot the names specifically. If I could remember them, I would say the 4 stars had to do with their service: spending over an hour chatting about features and their complimentary in my space. There's no commission, and it's pure good customer service. There's stuff in there, overpriced like a wall mount. And a close person I had picked up the TV from said they didn't have a good experience, but luckily, I had their name on the pickup, so they could figure it out. Also their computer section could be built up more with barely an Apple computer setups. And one of the parts of the computer setup had a faulty alarm going off everytime touching the mouse to test the product. That’s why it wasn’t a full 5 stars.”
“If you can't find what you're looking for at Ferguson's, you aren't going to find it! They have a great selection of everything: lights, bathrooms, kitchens. Their showroom is very nice. The consultants we've worked with have been very helpful and knowledgeable. Great place for home improvement or new construction shopping.”
“Also met Tony today in the garden center. He took his time with me and explained very thing I need in order to plant a new lawn. Very thorough and courteous! Thanks Tony!!!!”
“The PEOPLE at the Waltham store are great. They are helpful and informative. The guy I asked for help took me to what I was looking for. Their system said that they had over 100 of the tubing that I wanted, we could not find any. He found the guy who worked in the irrigation section who dug around and found it buried behind other stuff.”
10AM - 9PM
1201 Broadway, Saugus
Appliances
“Bought a mini fridge and had a great experience. The guy who brought it out was so nice. He realized it wouldn't fit in my trunk and figured out how to get it into the back seat safely. He took great care not to scratch the car or hurt himself. What a gentleman!”
10AM - 9PM
162 Santilli Hwy, Everett
Appliances
“I have made 2 electronic purchases this summer and was assisted by Saeed both times. He is polite, helpful, and knew his stuff. He helped me sign up, start my payment plan, directed me to a computer that better fit my needs than the one I was gonna buy, and it was at a better price!”
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“I needed an inducer fan for my Goodman furnace . I called the company that I bought the furnace from, but for some stupid reason they could not get the part for me. I called Johnstone in Woburn MA and they had the part in stock. Ryan and the branch manager Brad Esposito were very helpful at Johnstone:”