“I needed an inducer fan for my Goodman furnace . I called the company that I bought the furnace from, but for some stupid reason they could not get the part for me. I called Johnstone in Woburn MA and they had the part in stock. Ryan and the branch manager Brad Esposito were very helpful at Johnstone:”
“I had a fantastic experience working with W.J. Grosvenor & Co., Inc. for my recent project! I brought in a sample piece of old cove base, and they were able to color match it perfectly with barely a glance — I was seriously impressed by their expertise.
Everyone I interacted with was kind, knowledgeable, and incredibly helpful, answering all my newbie questions with patience and friendliness. They made the whole process easy and stress-free, and I truly appreciated their professionalism and efficiency.
If you’re looking for a reliable, expert supplier who goes the extra mile to make sure you get exactly what you need, I can’t recommend W.J. Grosvenor & Co., Inc. highly enough! Thank you for helping make my project a success!”
“Absolutely exceptional service from Freuddy Garcia!
I cannot say enough wonderful things about Freuddy Garcia from Lowe’s. He provided some of the best delivery service I have ever experienced. He was incredibly fast, efficient, professional, kind, and genuinely helpful from start to finish.
Freuddy delivered our washer and went above and beyond to make sure everything was handled carefully and properly. He was extremely respectful of our place, took the time to make sure everything was exactly where it needed to be, and made what could have been a stressful delivery completely seamless.
What really stood out to me was how friendly and personable he was. He was patient, courteous, and clearly took pride in doing a great job. You can tell when someone is simply doing their job versus when someone truly cares about providing excellent customer service. Freuddy absolutely went the extra mile.
Lowe’s is incredibly lucky to have an employee like him. His professionalism, positive attitude, and willingness to help made such a great impression on me. If I ever need another washer, dryer, appliance, or anything else delivered, I will 100% be asking for Freuddy Garcia again.
Thank you, Freuddy, for making my delivery such an easy and positive experience! You deserve all the recognition for the incredible service you provide. Five stars doesn’t even feel like enough!”
7AM - 12PM 1 - 4PM
61 Commerce Way, Woburn
Hardware Stores
“Joe was very helpful when he recommended some drywall subcontractors for me. Not every supply house I call recommends people and Joe was able to do so and was very polite on the phone.”
6:30AM - 4:30PM
10 Jefferson Ave, Woburn
Hardware Stores
“I recently needed some advice on different qualities of paint. My good fortune was that Richard Kessel was available to help me. He took his time/ patience/ and good humor to educate me on varying products. I was so impressed with his sincerity and knowledge of ALL aspects of products related to home construction inside and out. Thank you Mr. Kessel for representing Jackson Lumber & Millwork in such a dignified and professional manner. I will be back.”
“I had to run to this Ace store to grab some outlet adapters and Dan was so helpful and sweet about helping me find exactly what I needed. 10/10 customer service and great attitude. Would recommend anyone to come here and work with Dan!”