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“Absolutely exceptional service from Freuddy Garcia!
I cannot say enough wonderful things about Freuddy Garcia from Lowe’s. He provided some of the best delivery service I have ever experienced. He was incredibly fast, efficient, professional, kind, and genuinely helpful from start to finish.
Freuddy delivered our washer and went above and beyond to make sure everything was handled carefully and properly. He was extremely respectful of our place, took the time to make sure everything was exactly where it needed to be, and made what could have been a stressful delivery completely seamless.
What really stood out to me was how friendly and personable he was. He was patient, courteous, and clearly took pride in doing a great job. You can tell when someone is simply doing their job versus when someone truly cares about providing excellent customer service. Freuddy absolutely went the extra mile.
Lowe’s is incredibly lucky to have an employee like him. His professionalism, positive attitude, and willingness to help made such a great impression on me. If I ever need another washer, dryer, appliance, or anything else delivered, I will 100% be asking for Freuddy Garcia again.
Thank you, Freuddy, for making my delivery such an easy and positive experience! You deserve all the recognition for the incredible service you provide. Five stars doesn’t even feel like enough!”
“The girls here are so helpful!! They knew exactly what I was looking for and where to find it. Even with my amateur explanations of what I needed, they knew what I meant. So kind!”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Jimmie, my technician was a real pro. He communicated with me before the hot water tank install and brought a team to assist. It involved moving a washer and dryer out of the way and putting it back in place within a small closet. From past experience, I know what a difficult task that can be. But Jimmie and his team completed the job smoothly, safely and timely. I was very impressed by their professionalism and expertise.”
“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”
“Excellent service. So much better service with propane tank refills. Much cheaper than u haul. Excellent service with ace rewards. They know what they're doing. Highly recommend them.”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Home Improvements
“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
“I love home depot. I spend a lot of time there. I go 5-15 times a month based on my projects. Some stores are lacking products snd others have almost Everything.”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“We needed help in plumbing depart and thestaff got Jason to come use the forklift to get drainage pipe down for us. The staff at checkout were great. Also your plumbing and gutter departments are so well stocked and labeled correctly. This Everett location is better than others. Worth it to drive further!!”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“A huge thank you to Bob and the customer service team for taking such great care of us when my father-in-law accidentally left his wallet at the store. Your kindness, honesty, and willingness to help meant so much to our family. We truly appreciate everything you did. Thank you again!
The Home Depot in Waltham”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
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“Precision, patience and practical advice are just the first three thoughts that come to mind when thinking about my ProSource laundry room project. I'd recommend Mike any and every day!”