The UPS Store #6952 in Woburn is a locally owned and operated business that provides a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in Horn Pond Plaza, this store has earned praise for its excellent customer service. Customers consistently mention the helpfulness and warmth of the staff, particularly highlighting the owner, Sejal, for her efficiency and kindness. Many have noted that Sejal and her team are patient and understanding, making the experience enjoyable even for those who may feel confused about shipping or printing tasks. Reviews reflect a strong sense of empathy, especially in challenging situations, with staff going above and beyond to assist customers with their needs. With a commitment to providing a supportive atmosphere, The UPS Store in Woburn has become the preferred location for many, with customers willing to travel long distances just to receive service from this dedicated team. Overall, this store stands out for its compassionate staff and reliability in handling various mailing and shipping needs.
Becky is amazing! Carrie in my big box as I just had surgery! Was very quick and awesome! Appreciate the great service!
November 2025
This place is great! Sejal is AMAZING!!! If you need help packing or shipping, this is the place!!
October 2025
I love coming here Sejal and everyone knows exactly what to do for me! I am clueless with my phone and shipping stuff and my memory is poor. I end up with a bunch of receipts and they help me with everything, I just keep coming back. Very happy customer.
