AT&T Store in Worcester offers a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers appreciate the excellent customer service provided by the staff, particularly an employee named Austin, who is noted for being friendly, knowledgeable, and helpful. Many reviews highlight how he assists with upgrades, setups, and even applying screen protectors, ensuring a smooth experience for customers. Another employee, Jesire, is praised for her professionalism and ability to resolve billing issues quickly, significantly improving customer satisfaction. Overall, the store is recognized for its welcoming atmosphere and efficient service, making it a recommended choice for anyone seeking AT&T products and support in Worcester.
Austin was amazing, he really TOOK THE TIME to help me out with my wireless account, that was not set up properly. Helped me understand my bill and how to take care of my account. THANK YOU AUSTN for all of your help. I would highly recommend anyone looking to get wireless service come see Austin a REAL professional.
January 2026
Went to at and t store on Lincoln St in worcester. The staff was very friendly and knowledgeable. I am very satisfied with the store and at and t. Coming from a budget carrier to a professional business was well worth it. Wish I had done it sooner.
July 2025
Austin helped out my mom my sister and myself with a phone upgrade and trade in and was great! He helped us save as much money as we could on the purchase and was wicked nice!!
