Extra Space Storage at 16 Ararat Street in Worcester, MA offers a wide selection of storage units, including drive-up, climate-controlled, and non-climate-controlled options. The facility features convenient drive-up access, wide drive aisles, electronic gate access, and parking spaces, making it easy for customers to store and access their belongings. The site is known for its cleanliness, security, and professional staff, with a manager living on-site to ensure smooth operations. Customers appreciate the helpful and friendly staff, especially team members who go above and beyond, assisting with vehicle towing, first aid needs, and guiding first-time renters through the process. The staff members are praised for their clear directions, patience, and attentiveness, creating a positive and hassle-free experience. The facility accepts deliveries, offers solar and wide aisles, and has additional amenities like golf carts and a kiosk for convenience. Customers highlight the safety of the location and the flexibility of insurance options. While prices have increased, many find the facility to be a secure, clean, and reliable place to store belongings. Overall, Extra Space Storage is highly recommended for its professional service, clean environment, and security features, making it a trusted choice for self-storage needs in Worcester.