“Very professional crew paid attention to detail very concerned about my concerns, did not relax kept working, bought them a breakfast sandwich and said take a break and they said we will eat on our way to our delivery spot, I was concerned I needed a bigger storage spot and they said don’t worry you are fine!”
9:30AM - 5:30PM
3 Chestnut St, Worcester“I use different storage facilities as part of my job as a property manager. Sharif is by far the best manager of any facility I have used. The office is clean and accessible. The storage units are spotless. Prices are responsible. A fantastic experience all around. Thanks Sharif……”
“Took a large storage unit for six months. Lots of parking and easy access loading dock. Temp control for units is great, the building (including bathroom) are immaculately kept up. Staff accommodating and helpful. Easy access to highways. We felt safe with our items in the unit and would rent from 10x again if needed. Thanks!”
“The associate was very kind and helpful. She showed knowledge about the business and covered all its aspects.You have a great asset in your business, do all to keep her.Yours,Eliezer Araujo”
9:30AM - 5:30PM
49 James St, Worcester“I feel 'lucky' that I chose this facility for my storage needs. The facility is really clean and well maintained. The office manager is very hands on and always helpful. I highly recommend this storage location!”
“Life Storage on Shrewsbury Street is oddly enjoyable . Easy access and a very clean well maintained facility. Signing up for a unit is relatively simple but I would advise you to look at the various ways to do so. Online seems to have the best discounts or promotions and those are always changing .The staff is particularly friendly and helpful . I recently ran into a little problem with my autopay ( they call it EZpay, I think) and Larry , the new manager , was actually fun to work with while solving my concerns. He took care of the issue efficiently and with a sense of humor . Anyone who can make me laugh while dealing with red tape is a hero in my view!Oh, I almost forgot to mention that , aside from its cleanliness , it is also very secure and has a huge indoor parking area right at the elevators at which there are typically several flat dollies available. The only drawback is there are no trash receptacles but that’s true of most storage facilities.I have had a few storage spaces over the years and this one is by far the best !”
7AM - 8PM
44 Hammond Street, Worcester“Arrival was easy, they have a port to pull in and move belongings. The front desk staff- welll .. thats another story. But the process is easy- and access is unremarkable.”
“Penske provided the most competitive estimate when I called about for it. I needed a moving truck and a trailer for our car because I was relocating across the nation. As soon as I arrived, Aaron (the man) from the Chandler St. location in Worcester, Massachusetts. answered all of our inquiries, allayed all of our fears, and even assisted us in choosing the simplest option.You can't top these pricing, I assure you!”
9:30AM - 6PM
19 McKeon Rd, Worcester“Customer service was great, very Attentive. The only other issue was the security door can be open with a push .Informed the worker and this needs to be addressed and fixed.”
“Pay attention to how the negative reviews contain spelling mistakes and contradictory statements and you'll quickly see that this is a 5-star buisness with a 4-star rating ?”
“To be honest, I was a little hesitant about this place when I read the reviews. I was moving out of my apartment and needed a storage unit the same day because our other storage place rented out our reserved unit by mistake. I called the owner of Worcester Self Storage Box, and told him that I am currently moving my belongings into a truck and would be down in a few hours. He told me to just give him a call when I was ready to come down.”
“In counterpoint to the majority of the impatient, self-aggrandizing "Masshole" reviews on here. This place was great. Yesterday, I drove up a 15ft box truck one-way from Va Beach. There was a 10-12 min wait in line to check-in. Yes, there was a line because no one is perfect like you and some folks need help. Unclutch your pearls, Karen. There were no delays to unload into the storage unit. There were plenty of dollies. It took no time to return it. Every worker was friendly and professional. The place is clean, well lit and secure. Thanks, U-Haul.”
“I called one morning for information on a storage space , the customer service was amazing and I got all the information I needed and more! I will definitely recommend to my family and friends!”