Hertz Car Rental - Worcester - Park Avenue
Car RentalHours:
561 Park Ave, Worcester MA 01603 Hours
About Hertz Car Rental - Worcester - Park Avenue
Hertz Car Rental - Worcester - Park Avenue HLE offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. The location is noted for its great, professional, and courteous staff who are efficient and friendly. Many reviews highlight the new management for being on point with customer skills, creating a positive change from past experiences. Staff members are commended for handling intense circumstances calmly and courteously, often going the extra mile to help customers. The booking process is described as smooth and user-friendly, with customers frequently on the road within minutes. The service is considered top-notch with reliable cars and fair pricing, leading to high recommendations. A note is made to avoid using the EZ pass due to an additional convenience charge. Overall, customers report very happy experiences and state they will rent from this location again.
Most Recent Reviews
June 2026
They were supposed to swap vehicle for me on Monday June 15and didn't then said that the 16th they would have something. By the time they actually tried the contract was closed and my account was overdrawn 2400 because they didn't bother to bill insurance and never gave me my 200 deposit back
June 2026
Very bad attitude by the Branch Mgr. Worst customer service experience ever!
June 2026
Great rental experience with Hertz. The pickup and return process was quick and smooth, the vehicle was clean and well-maintained, and the staff was professional and helpful. Would definitely rent from Hertz again. Best service from Mike !
More Comments(134)
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