Eddie Bauer Outlet is a popular clothing store that offers a great selection of high-quality, durable apparel at factory outlet prices. Customers have consistently praised the store's helpful and friendly staff, who go above and beyond to assist shoppers. One customer, Rachel, had a positive experience with the staff, who offered to order the item she was looking for and have it shipped to her home free of charge. Another shopper described the staff as "super helpful" and said the experience was "quick and pleasant." Many customers appreciate the store's wide range of clothing options, with one reviewer noting the "exceptional" quality, fit, and attractiveness of the items. The regular sales and discounts also make the clothing a great value. While one customer had a negative experience with the return policy, the majority of reviews highlight the store's outstanding customer service and the overall satisfaction of shoppers. Employees are often described as patient, courteous, and eager to help customers find exactly what they're looking for. Overall, Eddie Bauer Outlet is a popular destination for those seeking high-quality, affordable clothing and a pleasant shopping experience.
Return policy is just an awful experience. I love their clothes but will never spend another penny there because of it. Do better.
March 2024
Rachel at the Eddie Bauer outlet store was super helpful, offering to order the item I was looking for in the size and color I wanted and have it shipped to my house free of charge.
May 2023
Great selection and the factory outlet pricing at this location. Helpful and friendly staff member made the experience quick and pleasant. Harder to locate the stores but that’s the issue with the Wrentham mall and not this outlet.