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“I am a regular customer of Diesel and Wrentham is my favorite store only because I feel MVP because of Beth who is the star of this store. She always listens carefully and addresses the needs of the customers with top service. Beth values the customers and goes out of norm to get the work done. Thanks Beth.”
“Fantastic store with lots of great options for everyone in my family. We were shopping for a family vacation and the staff was incredibly attentive and helpful. I especially would like to thank Julianne, I believe she is the new manager and she was extremely kind and welcoming. Love this outlet store!”
“Most of the times this Tommy store has a huge inventory but few weeks ago people were raiding, couldn’t find some sizes but other than that no problems at all. Helpful and patient staff also they are like models ? sometimes i hate buying stuff to myself they should be wearing the good old Tommy mercs ahah. Nice store hopefully will come back again.”
“The two young gentlemen working today were excellent with customer service. I just wanted to say thank you to both of them. I’m also happy with my purchase, quality products.”
“First time here and it was a great outlet store! The prices are very reasonable and they have a lot of stock for women and men. I got many outfits for a vacation coming up! So glad I found this store!”
“My favorite Store, best of the best. All the employees so nice and helpful especially Keenan (the manager) he will go thousand miles for you.. Thank you Keenan and crew. ?”
“Found exactly what we came in for without issue. The staff was very friendly, especially the lady at the fitting rooms. We didn't catch her name, but she was very attentive, helpful, and funny.”
“Went here with my family on Saturday, November 09th,2024, Laurie was extremely helpful and knowledgeable and very friendly. I had a bday coupon to use. I made out perfectly and got more than I hoped for at such a great price ! I definitely plan on coming back to Jockey real soon ! All the staff were super friendly and helpful. Clean and well- lit store. Love Jockey products!!”
“The styles are off the hook for this next season. Liana, the beautiful cashier was so open to the conversation about the dress I bought fitting me well. I like her! Hot hot hot buys for sure!”
“From the moment we walked in the door Rod and Mark were excellent. What terrific representation for this brand. My wife and I have returned many many times because those two. Both are clearly special people with a strong skills in customer service. The company and customers are lucky to have them.”
“Visited this store several times recently. All the cashiers that helped were excellent. Gap closed my credit card due to lack of use. They went above and beyond to help get it reactivated. Thank you for great customer service!”
“It was packed and you could tell it seemed understaffed but the workers on were great. All were cheerful and fast at checking people out to help keep the crowds down.”
“Recently visited the Zumiez location in Wrentham to pick up an online order and had such an amazing customer service experience thanks to store manager, Lysh!
One of the items I ordered was involved in a mix up, but rather than simply apologizing and leaving it at that, Lysh went above and beyond to find a solution. They contacted other locations to determine whether the item was available and took the time to verify my information to ensure I would be able to receive it. Throughout the entire process, Lysh remained professional, positive, and genuinely invested in helping me. Their kindness, energy, and commitment to providing excellent customer service made what could have been a frustrating experience incredibly positive. What made this experience stand out even more was that earlier that same day, I had visited a luxury retailer and received some of the most disappointing customer service I’ve experienced in a long time. Lysh demonstrated exactly what great customer service looks like and made me feel valued as a customer. Thank you!”
“An outlet store , with a history of around a century for footwear, bags and outwear.Well stocked; however, keep an eye on modern trends and comforts demanded by customers' needs.
Staff, though helpful, need training as how to be vigilant without physically following the customers.Bulk attending is annoying.Prices are reasonable.”
“Received two gifts one from the outlet and one from Derby shops both wrong size could return one, but not the other sales associate said they don't carry something that nice there I laughed out loud now have to go to an vineyard vines that carries nice stuff lol”
“Bought my wife a blazer and went to return,to my surprise they do not do any returns which in the beginning almost made me lose my mind as this was not mentioned . Met the new manager Nikki and rep Belle and they were so nice! They assured me that we can get something else and worked with us with such great attitudes. Heard they just started i think this will be a great change for this store”
“It was very busy when we went but the staff was still helpful and accommodating. The store was so clean and well organized, considering how busy it was! I wish they carried more sizes, but that’s more J Crew as a company and not the outlets fault.”
“Just wanted to shoutout Matt quick! He was extremely helpful, and was even more courteous after hearing my family went through a loss. Will keep coming back for such great customer service. Thank you Matt!”
“Love this location! I know it's an outlet store BUT they usually always have stuff 60% off and they do have a nice selection for woman and men. They have clothing , accessories and they have active wear which is super cute. Every-time I come to this location the workers are super nice the store is always very clean and the store isn't cluttered. The fitting rooms are also always very clean. Always great deals I feel like the whole store is always so cheap , feels like a clearance store to me. This store is located inside wrentham village. I'm not a preppy kind of dressy but they have a lot of different styles lately , I love their new active wear it's super cute. Give this place a go and I promise you that you will feel like this store is always on sale.”
“Manager Katy here is phenomenal. She goes above and beyond for your clothing needs. I have purchased several leather jackets from her here. Best part is her suggestive selling. Items I would not think to try on, I am sold!”
“My experience at this store was terrible however I am giving the manager Deanna high praise for rectifying the poor experience this Burberry location offers.I ordered a handbag it was suppose to be shipped to my home. I never received it after nearly two weeks. I spoke with Deanna over the phone. She quickly found my order and rectified the situation by shipping my bag to home with 2 day fedex.She listened to my concern, was apologetic and rectified the situation in a way that I agreed with.Deanna as a manger gets 5 stars but the experience as a whole gets 4.”
“Your male workers working 3/19 in the fitting rooms are so kind. I'm a newer mom having trouble with the fact that my jean does went u so much, and they ran around getting me different sizes and hyping me up and then whn I almost cried and got discouraged they congratulated me on being a mom and honestly it brings tears to my eyes they were so kind.”
“Great store with awesome deals. We love going to this store. Everything there is high quality and reasonably priced. The customer service is top notch as well. We got home (live about an hour away) and found an extra item in our bag that had mistakenly been put in while bagging. I called them up to see how I could return it and they told me that it was their fault and to keep it. They said they wouldn't expect me to go out of my way to correct their error. I will definitely be going back! Also, they offer a 15% military discount I believe.”
“Went in with low expectations, but Yani was just incredible, extremely helpful and giving her honest advice and opinion which I really appreciated. Would highly recommend and come back again!”
“Rachel at the Eddie Bauer outlet store was super helpful, offering to order the item I was looking for in the size and color I wanted and have it shipped to my house free of charge.”
“Jahmia needs a raise! I walked in not really expecting to find exactly what I wanted but she gave me a few options, and had me try them on. She helped me pick the best fit out of four. I was happy to come in during a deal and left with high hopes in knowing my return to this location was more than expected.”
“I wanted to thank Ashlyn for all her help with fitting jeans. She pulled my sizes, helped me decide and made me feel confident. She went above and beyond for me and she gets an absolute 5 star review!! Thank you so much!”
“Yesterday I arrived at the Hugo Boss store in Wrentham Village Premium Outlets, MA, to exchange a sweater my daughter bought in Florida for a Christmas gift. I especially want to mention the work of the employee Christina Soares. She made my visit to the store pleasant and memorable. For me she is a wonderful and competent employee that any customer-facing company should be proud of. Thank you Christina!”
“as soon as i came in store this women came to help me right away i believe her name was rona she helped me with some clothes sizes for my kids came in out found everything i needed i’ve this store”
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“If you're a fan of under armour, you'll find most of their products.
IMHO , the shoes are the best deals.
The staff are really friendly and if the store is not busy, they will often attend you until you are done.”