“The employees are all very friendly and helpful. Bob was extra helpful when I was in last week. Becky is usually the one that I ask to see. She always goes above and beyond with customer service. I recommend this business.
Once again this hardware helped me out in a pinch today. Dion'dre was the wonderful employee that came to the rescue this time.
During this past 4th of July holiday week, Dion'dre came to the rescue and went above and beyond for me again.
There are no words for how much I appreciate the kindness and assistance from the employees at this location. Thanks again - way to keep the small town warmth going with your business!”
“If Roy's doesn't have it, you don't need it! From food to Minwax to nuts and screws, they have it all. They are open from 7 am-11-15 pm 7 days a week so if you're in Traverse City you can heart what you need at almost anytime. I have them 4 stars because they didn't have an iPhone holder for my husband but they actually put that on a list of things they need to get! It's an experience and it a gas station too!!”
“This is how service at a hardware should be. You walk in there is someone to say hello and show you were to find what you need. Expertise if you need it. Im thankful there are still stores that know what good customer service is”
“I have been working on various summer projects which has caused me to pop in everyday this week. Everytime, without hesitation an employee asks me if they can help. They are very knowledgeable and kind. Love our small town hardware store!”
“Absolutely love this place! Chef Luke’s food hits the spot every time. Recently came in for some small engine repair. Rob serviced my old evinrude while Chef Luke serviced my ol’ johnson 😉”
“Ace Hardware, you have a good one. Michael is amazing and actually makes going to the hardware store really enjoyable instead of the opposite and intimidating. I don’t always know just what I’m looking for but he does. Thank you Michael! You’re the best ?”