12932 Cherry Ave, Rapid City MI 49676
“The employees are all very friendly and helpful. Bob was extra helpful when I was in last week. Becky is usually the one that I ask to see. She always goes above and beyond with customer service. I recommend this business. Once again this hardware helped me out in a pinch today. Dion'dre was the wonderful employee that came to the rescue this time. During this past 4th of July holiday week, Dion'dre came to the rescue and went above and beyond for me again. There are no words for how much I appreciate the kindness and assistance from the employees at this location. Thanks again - way to keep the small town warmth going with your business!”
101 S Bridge St, Bellaire MI 49615
“This is the local hardware for town and the locals always say...if they don't have it ..you don't need it!! But it's a great store with awesome employees”
105 Bridge St, Elk Rapids MI 49629
“I have been working on various summer projects which has caused me to pop in everyday this week. Everytime, without hesitation an employee asks me if they can help. They are very knowledgeable and kind. Love our small town hardware store!”
902 N Cedar St, Kalkaska MI 49646
“The customer service here is outstanding. I am greeted and asked if I need assistance, every time. The bonus is parts and service for my Stihl chainsaw. The extra bonus is the Ace rewards program, which I am involved in quite a few rewards programs, and this one, I have gotten the most out of period.”
201 S Division St, Bellaire MI 49615
“Raiangel IS an angel! She fixed our Stihl leaf blower in the past few weeks and it runs flawlessly. Today, my husband was in a pinch with a flat tire. She not only sold him the patch kit, but fixed the tire where she found a wood screw that had caused the problem. That’s amazing customer service. Having been self employed and running a business for many years, I would hire her in a minute! Thank you for caring and helping us, Raiangel!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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