Location Socks and not enough walk in branches. I like to deal with humans and Chase is becoming all digital which is a concern. Compare to the amount of branches that use to be available, it now makes banking in person next to impossible. They've lost the human touch.
June 2025
Shout out Natalie! Patience, respect while figuring out why my account was locked.
Went above and beyond what most people would do! She’s why I bank with chase!
January 2025
I love my bank because the people are amazing. Definitely the best.
