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“Closing accounts at Chase Bank 23 & Gratiot,due to a malicious employee mixing up my payments. Julie and Diane at Fifth Third at the Washington Branch were incredibly helpful and patient. GREAT customer service.”
“Wonderful bank! The staff is always friendly and helpful. Customer service is alive and well at Oxford Bank. You're only a stranger once at the Dryden Branch!”
“Called ahead to see if they could open an account. Stacie was absolutely amazing. Happy and smiling, great customer service. I'll come back any time just to work with her!!!!”
“Had an appointment. He forgot to follow up, and I was unable to discuss things with the other person. However, he did call and set up a phone call for me to talk to them later. Did get good info on scams and how to avoid them. Clean and friendly bank.”
“Wonderful staff at the imlay city location.... Will go here over capac location any day. Love the staff here and the service is always friendly, fast, and amazing.”
“I have a people driven credit card that says people driven right on it, but yet I can’t go into people driven Credit Union and get information on my people driven credit account……..
As one of your people, I am driven to comment that this is one thing that is not driven by people driven Credit Union”
“Don't often give these ratings on banks because I go to so many but... This bank is not only historical but very detailed inside if you look around (mainly up). They were very nice and helpful. Michelle Wilson was very informative and gave many options for my small business to thrive.Pros.1. Not packed - You can get in and out pretty quick most of the time.2. Multiple specialists - seems to always be more than one person in the office cubicles.3. Has weather covered indoor ATM 24 hours4. Front street and rear parking lot access for walkers or drivers. (Being downtown is important not to have to walk all the way around the building to enter it)Cons.1. Parking lot is very small2. Does not have drive-thru service”
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“Very efficient,and polite. Awesome with replies concerning account. Very helpful when explaining the different policies. Would recommend to family and friends. Thank you for all you do for me, concerning my account.”