Cliff Anschuetz Chevrolet, Inc. is a family-run business that has been serving the community since 1972. It has repeatedly been voted the number one sales and service dealer in Alpena for many years. The dealership is famous for giving customers a straight-forward, no-nonsense buying experience with no tricks, gimmicks, or games, offering the best deals on cars and trucks. It aims to treat customers right, with respect and integrity, and is a one-stop shop for quality service and customer satisfaction. The sales team is noted for being extremely polite, helpful, and patient, working as a team to answer questions and handle transactions. Customers report a standout dealership experience where vehicles are extremely clean inside and out, with pricing often better than in other areas. The finance department assists with local financing, sometimes at better rates than other banks. Upon purchase, vehicles are thoroughly detailed, given a full tank of gas, and receive necessary replacements like tires if needed. The service department is praised for taking good care of customers, getting them right in for repairs like tire replacements or damage fixes at a reasonable price and with great urgency. The staff is acknowledged for being very standup, proactively ordering replacements for any part they might accidentally damage during service. While most feedback is highly positive, one note mentioned a lack of warranty on a pre-owned vehicle purchase. Overall, Cliff Anschuetz Chevrolet is recognized for how things should be done, with many customers considering it one of the best dealership experiences they have ever had.
