Budget Car Rental

Car Rental
Hours: Budget Car Rental is a location known for its friendly and helpful staff, with many customers returning multiple times. The team consistently provides good customer service, assisting customers quickly and patiently, even when reservations encounter issues. Customers often mention that the staff try to accommodate their needs and go above and beyond to ensure a smooth rental experience. Upgrades are common, sometimes offered free of charge, such as from compact cars to minivans or SUVs, which adds to customer satisfaction. The cars are generally of good quality, clean, and easy to drive. Customers appreciate the efficiency of the staff, who help resolve problems like card issues or vehicle concerns promptly. However, some reviews note inventory management issues, including receiving cars that do not match their reservation preferences, such as vehicles with low charge or mismatched types. It's advised to double-check fuel levels, take photos of invoices, and be aware of policies beforehand to avoid mistakes. While the location is not considered the most impressive and has limited vehicle options, it remains a reliable choice, especially for those with discounts, such as UM employees. Overall, Budget Car Rental at this location offers friendly service, quality vehicles, and helpful staff, making it a convenient option despite some inventory and speed limitations.

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1. Ann Arbor, Michigan