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October 2023
Amazing experience renting with these people! Needed a vehicle in a time crunch and they made it happen! The gentleman who sit at the customer service desk were wonderful and very helpful. Definitely recommend this place if you need car rental in Ann Arbor! Thank you Abdalahi for your help during the time I needed it most!
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October 2023
Made a reservation for a car on a Thursday. Everything was confirmed. Came on Sunday to get the car, and I was told that no cars were available…even though I made a reservation days ago and had heard nothing about this. I was not the only person that this happened to. Beyond frustrating. 1 star is a bit high.
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October 2023
This branch needs to be caution by avis management, the car pickup stood me up one hour since the car wasn't cleaned yet. The same case, we returned the car back, it took me one hour to wait the staff available.