Firestone Complete Auto Care in Ann Arbor, MI has earned a strong reputation for providing reliable and friendly auto care services. Customers consistently praise the staff for their professionalism, kindness, and willingness to go above and beyond to help. Many reviews highlight the helpfulness of team members who explain the results of car inspections, work within budgets, and offer trustworthy advice. The team is known for their quick and thorough service, especially during roadside emergencies and routine maintenance like oil changes, brake inspections, and tire repairs. Customers appreciate the honest and reliable service, with some mentioning that the staff truly cares about their safety and vehicle needs. The shop has successfully handled difficult situations, such as towing and emergency repairs, efficiently restoring customers' confidence and getting them back on the road quickly. Overall, Firestone in Ann Arbor is recognized as a place where customers can expect honest, respectful, and expert auto care, making it a trusted choice for vehicle maintenance and repairs.
The customer service was timely and efficient that was complimented by wonderful and time service. I would recommend Firestone at arbor land to anyone who needs auto repair and service.
March 2025
My rv had a flat and they ordered the correct tire and installed it. Easy peasy
February 2025
I always have a wonderful experience. The staff inserts all my questions are friendly and very professional. I like that they goober the results of the car inspection explain the costs and work within my budget.