“Let me save you the headache: stop bouncing around to shady shops and just come to A2 Auto Center. They’re fast, honest, and their work speaks for itself. My car came out smoother than when I bought it. Five stars, no debate.”
“I’d like to share my experience with my new Lexus. Overall, I’m extremely satisfied with the car; it’s everything I hoped for, and I love driving it. When I picked it up from the dealership, it still had the dealer’s ribbon on it, which was a nice touch, but I noticed it wasn’t fully detailed. I had to go home and clean it myself because I was hoping for that new-car feeling, even though it’s a certified 2025 model with about 15,000 miles on it. Still, to me, it feels brand new. Additionally, I discovered a small crack in the windshield that I wasn’t informed about. While the car is fantastic overall, I would really appreciate it if the dealership could consider replacing the windshield.”
“If you head here and have the pleasure to work with Frank, you will be well taken care of and have a great experience getting your car serviced! I have had multiple great experiences with him and I keep coming back because he's helpful, explains things well, and always does a great job helping to make good decisions. Always appreciate your help, Frank!”
“I’ve had nothing but positive experiences here. They have worked on my cars with one needing an engine replacement and that went fantastic. Can’t say enough good about them.”
“I've taken my cars to Monro several times over the last few years and I've always been happy with my service. They're timely and responsive, often giving honest advice rather than trying to sell you something. Just had my car in last week and Sarah was fantastic to work with. Would recommend!”
“We've used Illi's Auto for over fifteen years for both our everyday car and our classic car. The staff are knowledgeable always willing to give you a complete rundown on what your car needs and why. We wouldn't trust anyone else.”
“Drove from WI to MI for a trip and realized I super needed an oil change. They fit me in same day even though they seemed pretty busy! Price was great and they even went above and beyond to inspect my car to recommend other tune ups for next time without being pushy. Considering it’s an old car, this was much appreciated and I’m honestly even considering making the long trip back just for their service :)”
“Very professional people. My car was looked at promptly as I was short of time. I sat in the waiting area and by the time I finished drinking coffee, diagnose was finished and the solution was given. It took them less than half an hour to order the part and installed it. Thank you.”
“I had been informed by another auto expert that my problem was likely my driveshaft. I took it to Convenience Auto on Jewett in Ann Arbor and they diagnosed a much less expensive repair was needed in my wheel bearing. They fixed it in a day and my car with nearly 300,000 miles on it is working great! Plus the guys are very honest and nice. I've been there in the past, and I'll be back again. These guys keep me from having to buy a new car in this horrible economy! Thanks guys!”
“I have been coming here infrequently for over 25 years. I have always had good service but santed to highlight that I was nervous seeing the employee overturn and retirements- it’s a whole new crew. Brendan, the service Manager was absolutely phenomenal.”
“Reliable, timely and quick service with fair pricing. The service specialists have always been cordial, patient, answered questions and transparent on required service.”
“Thank you Louie and team, you have a amazing team and do great work. My mom's car have never ran so well after the tires were balanced, rotated and the alignment was done properly. They have an amazing alignment tech currently, as of 7/1/26.”
“We used this Firestone in a pinch when we were in town for a doctor appointment. They were very helpful and fit us in even though we were a walk-in. They worked hard to find the issue with our tires and made an effort to get us back on the road to get home before rush hour. Would recommend!”
“Sold me great tires 22 inch about 2 weeks before and theres an obvious rim leek loosing air went back and off coarse they didn't see the rim fracture so now I have to buy a new rim but they did there best to help me and make it cheap as possible but if they had done it right in the frist place it could've been way cheaper less time consuming the worker was very kind but overall it was quite a head ache”
“The customer service was timely and efficient that was complimented by wonderful and time service. I would recommend Firestone at arbor land to anyone who needs auto repair and service.”
“Friendly and very knowledgeable staff from the counter to the techs. Special shout to Hunter. Definitely worth driving past multiple competitors on our 45 minute drive to this location!”
“Amazing! Not only did they get me in for a next day appt on a Sunday, they were also upfront with their pricing and I received nothing but exemplary service! The lady on the phone was very patient and kind, and the gentleman who rang me up in-store was courteous and had a great attitude. I’ve had negative experiences with tire places in the past; this was by and large the best experience ever!”
“We didn't know how to dispose of our vehicle and called Town and country for help. They responded promptly and and were extremely helpful. They also gave us a very reasonable price for our car. KC was great and picked up our vehicle within a few hours. They made the whole process so simple. Highly recommend them!!!”
“I had a great experience with Sam and the mechanic at Bell Tire on Jackson Rd. There was a last minute issue the night right before a long trip. My valve gasket needed to be checked and replaced. I called on Tuesday night at 5 minutes before closing. I was trying everywhere and the other Bell Tires did not have a mechanic in on Wednesday that could do it. Sam said they could check it and get it done for me. The oil change place I had stopped in to get blades had washed off the oil from the leak. I told my story. He was so patient and listened. Sam had a 27 pt inspection done and replaced the valve gasket. He told me to drop it off over night and I did. They got started on it the next morning. So thankful. Now I can get the car to my Son in the maries in NC. Thank you to you and your great Team.”
“Bought the tires online, following the detailed instructions online to match everything properly. Arrived at Costco for my scheduled appt once I received an email my tires had arrived. The woman who handled drop off, also handled my pick-up as well. She was very polite and courteous, just like every other costco employee I've interacted with. Went over info, she quoted 1-1.5hr once my appt tome arrived (I was early). They finished just under an hour. Informed me I had paid for a part that wasnt necessary so refunded it to me. She then went over in detail how to register my tires, went over all the free services provided by costco (ie balancing, rotations etc), also went over some issues with my vehicle that they would recommend I get checked out. All in all, a great experience! I'm just shocked at these negative reviews.”
“Every single time I go there Danny and the guys take the best care of me. I know nothing about cars and they are so happy to go above and beyond every time to make sure everything is good with my vehicle! The best! I'd give 10 stars if I could”