3985 S State Rd, Ann Arbor MI 48108
“This place runs like a… wait for it… well oiled machine!! They are fast, and you can tell they take pride in their work. I really appreciate that they don’t try and upsell me on stuff that I don’t need. No gross sales pitches about why I need my something or other flushed or topped off. The bottle of water while I was waiting was a nice touch, too! Thanks guys!”
3170 Washtenaw Avenue, Ann Arbor MI 48104
“Had a great experience here at New Roads Garage, process was very convenient and simple. Communication was on point and very friendly! Would recommend👍”
310-320 W Ann St, Ann Arbor MI 48104
“Definitely a 5-star experience! They were incredibly helpful, carefully checked the issues with my car, and provided very useful advice. It was a great experience—unlike other stores I've visited before. They are truly honest about the condition of your car, which is such a relief for first-time car owners like me. This store should be your first choice! Trust me, they will address all your concerns with care. I’ll definitely recommend it to my friends who need car services. (ps. Don’t use Google Maps for navigation, it might lead you the wrong way.)”
1130 Rosewood St, Ann Arbor MI 48104
“The service manager was very professional. He sent me an email detailing the diagnosis/courtesy inspection that was performed on my vehicle. Told me if I had any questions to please call. He also called after sending the email asking me if I had any further questions and qouted me the price. In the email he gave me a list of routine maintenance that needed to be done as well as the cost. He included various pictures of my vehicle. They provide a shuttle vehicle gives you a ride home while your vehicle is getting serviced. They will also pick you up once your vehicle is finished. I plan on going back and getting the other services done. Rons garage is now my go to shop for my automotive repair needs. Thank you so much!”
3990 Jackson Road Unit 3, Ann Arbor MI 48103
“We were at a gas station that had no restroom and I lamented that to my partner Dennis, who was talking to a man who said, go to my dealership, use the restroom, have a coffee and a water. That man was Naz Sesi. We went to the dealership and were greeted by Heather, who, after my bizarre explanation, said that's not bizarre, that's Naz. Thank you for your kindness Naz and also to you Heather!”
563 South Main Street, Ann Arbor MI 48104
“What is the price of integrity? Is it $84, or $6,000? Dealer: You need $6K in suspension work. Japanese Auto: No you don't. That will be $84, please. This was my first visit to this shop. They could have charged me $3K and I would have been happy, but instead they did the right thing. Customer for life.”
4000 Washtenaw Ave, Ann Arbor MI 48108
“Customer service is AMAZING here! Not only were they super professional, but every single employee was so kind. Went for an oil change and I was out of the lot in 10-15 min! The even cleaned my window! My first time posting a review for an oil change because they went above and beyond. Will definitely be back!”
2333 Jackson Avenue, Ann Arbor MI 48103
“My old 2005 Dodge Ram 1500 needed a complete exhaust overhaul, and thanks to Tony and Austin at AAMBS it now sounds and runs great. If you need that kind of work done on your ride, this crew has got you covered!! :)”
142 E Hoover Ave, Ann Arbor MI 48104
“We unfortunately had some issues with our transmission. Living 45 minutes away, the shop was extremely accommodating. They do not BS and genuinely want what is best for the customer. Cody is absolutely fantastic and would highly recommend. Also, the free inspection saved us. We are very thankful for this shop.”
2237 West Liberty Road, Ann Arbor MI 48103
“The owner, Edgar, is very experienced and knowledgeable. I discovered GTM by accident when I was traveling from Detroit to Chicago. I pulled over for a quick stop in Ann Arbor and by serpentine belt snapped when I started the car back up. It was late in the day and no one else could get me in. Edgar was helpful and flexible and they got the repair done right and done fast, and at a lower price than if I had gone elsewhere. Top notch. I’m going back for my brakes next week and will use them for all my repairs going forward.”
3160 Washtenaw Ave, Ann Arbor MI 48104
“Every single time I go there Danny and the guys take the best care of me. I know nothing about cars and they are so happy to go above and beyond every time to make sure everything is good with my vehicle! The best! I'd give 10 stars if I could”
1500 East Stadium Boulevard, Ann Arbor MI 48104
“As a relatively new driver, I was stressed when I suspected a tire-pressure issue and possible leak, so I stopped by A2 Auto Center. Zayne was thorough, honest, and hardworking. He explained the problem clearly, fixed it without trying to sell me anything unnecessary, and made sure everything was running smoothly before I left. He clearly works hard and genuinely cares about his customers. Great guy, great work ethic, and someone I’d gladly trust with my car again. Highly recommend!”
2280 West Liberty Street, Ann Arbor MI 48103
“I have had the best experience every time I have taken my cars there. They never try to sell you something that isn’t needed and are helpful in letting you know what services need to be done sooner than later They are friendly, considerate and knowledgeable, honest and fair in pricing. Totally recommend convenience auto!”
2405 West Stadium Boulevard, Ann Arbor MI 48103
“If you have a Porsche, especially a classic Porsche, this is the shop you want taking care of your car. Don’t think twice — just bring it here. The communication is amazing. They treat you with respect, take the time to talk to you, explain everything clearly, and make sure you understand exactly what your car needs, what should be done first, and what can wait. There’s no pressure, just knowledge and professionalism. These guys aren’t just mechanics — they’re doctors for your car. 😂 The level of knowledge and attention they give a Porsche is seriously impressive. Finding a shop you can trust with a classic car isn’t easy, but after my experience here, I know exactly where I’ll be bringing my Porsche from now on. Absolutely 5 stars. Highly recommended!”
907 North Main Street, Ann Arbor MI 48104
“Amazing service!! I pulled in and they fixed my wheel bearing immediately. I've never seen service done so fast, I'm still in shock at their customer service. 10 out of 10!!!”
540 Auto Mall Drive, Ann Arbor MI 48103
“I had an outstanding experience purchasing my Acura at Acura of Ann Arbor, thanks to Mike Onwuegbuna and Andrew Vlisides. Mike was professional, knowledgeable, and patient throughout the entire process. He took the time to answer all of my questions, explained the features of the vehicle clearly, and never made me feel pressured. His honest and customer-focused approach made the car-buying experience enjoyable and stress-free. Andrew, the Finance Manager, was equally impressive. He explained all the financing and protection options in a clear and transparent way, making sure I understood everything before signing. He was efficient, professional, and respectful of my time, making the paperwork process smooth and straightforward. Together, Mike and Andrew provided exceptional customer service from start to finish. Their professionalism, integrity, and commitment to customer satisfaction truly set Acura of Ann Arbor apart. I highly recommend working with both of them if you're looking for a hassle-free and enjoyable car-buying experience. Thank you for making this such a positive experience!”
669 State Cir, Ann Arbor MI 48108
“I had a great experience here when I went in for a brake inspection and tire rotation. They said I still had some life in my brake pads and identified a battery terminal issue that could lead to some issues down the line (the terminals were incredibly rusty and I had been ignoring it lol) and they did great work. Chuck and Mike at the front desk were very friendly and helpful. The shuttle service is so awesome. It really helped me out while my car was in the shop. Mark, the shuttle driver, was so nice, personable, and a joy to talk to. Don't sleep on this shop, they do good work and won't try to sell you services you don't need!”
3340 W Liberty Rd, Ann Arbor MI 48103
“So nice to find a place that truly knows Saabs! I appreciated their attention to my immediate concern and prioritizing upcoming repairs for me. Wish I had found them 20 yrs ago when I had my first Saab. Great overall experience!”
3055 Packard Street, Ann Arbor MI 48108
“When a brake issue hit while in the neighborhood, we walked over and received immediate assistance. Staff was friendly and informative and went above and beyond to provide peace of mind in a stressful moment. We'd definitely go back.”
101 Parkland Plaza, Ann Arbor MI 48103
“Very professional shop with great communication. Never felt in the dark on what's going on with the car. They give a full report of their work and ask for confirmation before doing any work rather than just slapping you with charges. After diagnosing an issue, they were supportive of having me take it home and doing it myself since it was a simple fix. Went to a different shop based on a recommendation from a colleague. It didn't really seem less expensive, but it felt a whole lot less professional. Sticking with Orion from now on for peace of mind. Can't put a price on integrity.”
2185 W Stadium Blvd, Ann Arbor MI 48103
“I was able to get right in, which was really nice. The guys working on my car were personable, explained everything, asked lots of questions and made recommendations. When I declined certain things, there was no high pressure pushiness. Really just an enjoyable experience!”
1225 Jewett Ave, Ann Arbor MI 48104
“I had been informed by another auto expert that my problem was likely my driveshaft. I took it to Convenience Auto on Jewett in Ann Arbor and they diagnosed a much less expensive repair was needed in my wheel bearing. They fixed it in a day and my car with nearly 300,000 miles on it is working great! Plus the guys are very honest and nice. I've been there in the past, and I'll be back again. These guys keep me from having to buy a new car in this horrible economy! Thanks guys!”
213 Aprill Drive, Ann Arbor MI 48103
“Very professional people. My car was looked at promptly as I was short of time. I sat in the waiting area and by the time I finished drinking coffee, diagnose was finished and the solution was given. It took them less than half an hour to order the part and installed it. Thank you.”
1026 Broadway St, Ann Arbor MI 48105
“Drove from WI to MI for a trip and realized I super needed an oil change. They fit me in same day even though they seemed pretty busy! Price was great and they even went above and beyond to inspect my car to recommend other tune ups for next time without being pushy. Considering it’s an old car, this was much appreciated and I’m honestly even considering making the long trip back just for their service :)”
2075 S Industrial Hwy, Ann Arbor MI 48104
“Tim and everyone here is awesome!! They are always nice, fair, and fix my problems. I have a rusted out 1998 that they have seen 3 times (ignition, exhaust, and window), and every time they told me all of the options, and what was actually necessary to fix to get it road-worthy. Extremely honest, very kind with the price (often just labor and a recommendation), and a great garage!!”
3990 Jackson Ave, Ann Arbor MI 48103
“The work was done well and finished on schedule. Based on that, my rating is 5 star. However, I feel the work was extremely costly and thus lowered my rating to 3 star.”
401 West Huron Street, Ann Arbor MI 48103
“The folks at Illi's have done great work on my truck (a 1986 Dodge Ram). Larry always takes time to talk me through problems he sees and to give me the best advice possible. Ill's is a 10/10 shop and I highly recommend them to anyone who has an old truck or just needs a mechanic that they can trust.”
500 Auto Mall Dr, Ann Arbor MI 48103
“Adam Blackwell in the Service department is a Rock Star! He demonstrated the following attributes: Compassion, Accountability, Respect and Enthusiasm and Service. Adam CARES! Adam and the service tech (Danielle - another Rock Star!) recommended service on my vehicle that was needed that I overlooked. They were able to respond with the needed service within the time constraint I placed, to ensure that when I left the service department, my vehicle would be operated in the safest possible manner. Too bad that the rating stops at 5 Stars... I would have rated higher, if possible.”
33 North Staebler Road, Ann Arbor MI 48103
“Grant’s did an excellent job! I dropped my car off at 10 AM, and it was ready in just two hours. The price was very fair—about half of what another shop quoted me. Fast, honest, and great service. Highly recommended!”
611 South Maple Road, Ann Arbor MI 48103
“My hood latch cable snapped this winter and I couldn’t get it open by myself, despite being able to see the latch release behind my front grille. After bring quoted $650 at the Subaru dealership and over $1k at Convenience Auto on Liberty, I took it to Dylan. They were able to get it done for $90 within 24h with the new OEM hood latch and cable I had purchased myself. They were professional and respectful, and I’m pleased with the quality of work. Would definitely recommend!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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