Fox Ann Arbor Acura is a dealership committed to providing an excellent customer experience. They offer a range of performance sedans and luxury SUVs, allowing customers to compare trims and pricing easily. The team prioritizes a guest-first approach, ensuring clear communication and ongoing service support. Customers have praised the professional and efficient service, particularly during recall appointments, where they appreciate being kept updated on their vehicle's status. The dealership has also served out-of-state buyers smoothly, helping with the purchasing process and even shipping cars when needed. While some customers have faced minor issues with their vehicles, the service department is recognized for going above and beyond to address concerns, often offering to fix problems at no extra cost. Overall, Fox Ann Arbor Acura is seen as a friendly, helpful, and customer-focused dealership.
Great experience. Everything was streamlined and everyone was respectful and worked quickly.
July 2026
Service department is amazing, big shout out to Mike and Matt took great care of me. Also fixed an issue another dealer misdiagnosed. Highly recommend 👌
July 2026
Great experience. Worked with Jerry and he was excellent. Honest, friendly, and easy to work with.
