Fox Ann Arbor Acura is a dealership committed to providing an excellent customer experience. They offer a range of performance sedans and luxury SUVs, allowing customers to compare trims and pricing easily. The team prioritizes a guest-first approach, ensuring clear communication and ongoing service support. Customers have praised the professional and efficient service, particularly during recall appointments, where they appreciate being kept updated on their vehicle's status. The dealership has also served out-of-state buyers smoothly, helping with the purchasing process and even shipping cars when needed. While some customers have faced minor issues with their vehicles, the service department is recognized for going above and beyond to address concerns, often offering to fix problems at no extra cost. Overall, Fox Ann Arbor Acura is seen as a friendly, helpful, and customer-focused dealership.
Always super impressed with the service I receive at the Ann Arbor Acura store!!!!
November 2025
Had a great, comfortable experience at Fox Acura! Nice location, well informed and friendly salesman, good product and paperwork was easy peasy! Will drive from Toledo area for service after this sale and consider it well worth the drive! Good experience all the way around, thanks Jerry!
November 2025
clean premises, friendly staff, open to negotiations
