Lake Trust Credit Union is a financial institution that treats members like family and is completely different from other banks. Members report excellent, honorable, and responsible service from good people and accountants who are helpful, considerate, and kind. Staff are noted for being courteous, patient, and informative, guiding members through processes and working with them to find personally beneficial solutions. They go above and beyond, ensuring members are not negatively impacted and providing peace of mind. The credit union faithfully serves its community with safety for accounts and through supportive initiatives like scholarships and coat drives. Members express being well pleased and satisfied with everything they need, from savings and checking to CDs and loans, and highly recommend opening an account.
Always had a pleasant experience with Lake Trust, they seem reasonable and friendly. Would recommend
November 2025
Great service at the Lake Trust Credit Union on Packard in Ann Arbor. Friendly knowledgeable staff. I appreciate your assistance! Thank you to Nichole and Payton!
May 2025
Had to open a new bank account due to my old bank being terrible. Ben went above and beyond. He set me up a bank account within minutes and was very informative of everything. So glad I met him.