U-Haul Moving & Storage of Ann Arbor offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. The location provides additional services such as hitch installations, moving and shipping boxes, propane, and online reservations, making it a convenient choice for both local and long-distance moves. Customers consistently praise the staff for their professionalism and helpfulness. Brandon, the manager, is frequently highlighted for going above and beyond to ensure a smooth experience. He and his team are described as accommodating, respectful, and capable of handling stressful situations with composure. Many reviewers appreciate the quick and easy rental process, noting that pickups are straightforward and efficient, often taking only about 10-15 minutes at the counter. Even during challenging moments, such as delays caused by customer outbursts, the staff maintained a positive attitude and clear communication. Overall, the team at this U-Haul location is recognized for their excellent service, making the moving process less stressful for customers.
