AT&T Store in Auburn Hills provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store offers popular unlimited data plans that include nationwide AT&T 5G service at no extra cost when purchasing a new device. Customers frequently praise the store’s excellent customer service, highlighting staff members like Brent, Gavin, Mike, Haley, and Ari for their helpfulness, knowledge, and friendly attitude. Many appreciate the staff’s ability to turn negative experiences into positive ones, with some mentioning specific staff members who go above and beyond. The repair team also receives high marks for quick and professional phone screen repairs, with Mike being recognized for his patient, genuine, and helpful attitude. Overall, the store is known for friendly service, helpful staff, and quality repairs, making it a trusted place for connection needs in Auburn Hills.
Michael greeted me as I walked through the door, handled my request promptly and walked me through each step. Unfortunately when I did the survey via text messaging I misread the rating for the first question and responded with a 1 rating. I can assure you Michael deserved a 5 (completely satisfied) and. 5 star rating overall.
August 2026
Michael J' was extremely helpful, with knowledge about ATT. Professional with a very friendly disposition. Highly recommend this store.
August 2026
Please note that I was very satisfied with the service that I received from Michael J at yhe AT&T store in Auburn Hills! He was very kind and patient and did everything he could to help us! He resolved our needs and was great to work with! I would ask for him again. Should I go into the store!!!