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“I was there for work. At the time I was working for Home City Ice doing maintenance on the cooler boxes that hold the bags of ice for sale. The owners were very nice and the store was great. It has a little bit of everything.”
“Isaac provided excellent customer service. Helped me with the items I needed, knowledgeable and caring. 5 STARS to him and with living in the area he validated convenience. Thank you!”
“Best customer service ever. My other half wanted one of the lifetime picnic tables. She didn’t see any any on the sales floor. She happened to ask Tiffany if they had any. Tiffany was so helpful! She got a flat cart and one out of the back of the store, and brought it all the way up to the counter.She helped us pick out the best wire for our chicken coop that we’re building and was very knowledgeable about the products!”
“I am so very grateful for Mike Costie. We unfortunately had a fire that caused electrical damage and needed help fast. Mike was compassionate, attentive, knowledgeable and went above and beyond to make sure our power was restored in a timely manner. I cant recommend J&L enough and will be a forever customer of theirs! THANK YOU from the bottom of my heart!”
“This was the authorized dealer from which I purchased a shed. The shed was built by The Amish in Indiana and is a great product. It was delivered fully assembled and free of charge. I have purchased other items from this hardware store. Their customer service is wonderful. They treat me, an elderly black woman, with respect and patience. Which is smart because I am a paying customer. I plan to purchase another small building through this store this spring, 2024.”
“Wonderful place.. Wonderful service.. my tractor mower is getting older and tempermental.. took it to other places over the years but this place brought it back to life.. runs almost new.. and they washed it, cleaned it.. starts right up-no problem.. and I don't have to invest in a new tractor mower this year.. Thanx Struble!!!!”
“I was pleasantly surprised when I found everything I needed for a small plumbing job I was helping my friend out with in Urbandale. I will most definitely be returning if I find myself in need on that side of town.”
“For 20th street location in Battle Creek. Bought a winch (4/27/24), and when I got home to put together and use it, there was no hardware it said it came with. They let me exchange it (with receipt) without any hassle. Great customer service. I'll definitely shop at this location again.”
“We bought our artificial Christmas tree here this year and the young man in the outdoor department was super helpful and ensured we had a smooth purchase process that was very informative. I would definitely shop this location again.”
“Took a friend here for some wood and the people working here were more then nice to him and gave him a very good deal my friend was very thankful as was I to see my friend smile”
“Today another project to continue and of course I have to go to get more supplies.
Alex is wonderful employee at Menards in the heat outdoor.
Twice he manually packed my truck with sand bags. Thanks Alex for outstanding service.”
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“I stopped by for a couple of things today. Staff always gives a cheerful greeting. When I showed the young man what I needed he led me right to it, he even searched for the right one. He was quite insightful and open to talking. We found a piece that works.When I asked him my next question he gave me an insight that was wise. The young man said " it's better to do it right the first time."Thank you Mix Hardware for a profitable visit.”