Unclaimed Freight Ace Hardware, located on Bay City's historic west side, has been a family-owned business for over 75 years and is part of the largest retailer-owned hardware cooperative in the industry. The store offers a wide selection of power tools, plumbing supplies, lawn and garden items, and more, aiming to make every project at home or work a success. Customers consistently praise the superb customer service, noting that staff provide individual attention and knowledgeable advice. Reviews highlight experiences where employees assisted with finding parts for old equipment and helped customers with product specifications, ensuring items fit correctly. The store also features a floor covering department with high-quality Mohawk flooring and a dedicated outdoor power equipment and BBQ Grill Center. Overall, Unclaimed Freight Ace Hardware is recognized for treating customers with respect and making them feel valued, reinforcing its commitment to being "The Helpful Place."
Nice people, and always have what I am looking for .
May 2026
The team here are experts in advice. They have an amazing hardware selection and are my go-to Stihl stop.
March 2025
Great place, outstanding staff. I lost a sizable gift card there, and they held it for me about 4 months. Returned it to me, and I was stoked! My favorite Ace hardware.
