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“Jae and Jody are amazing!!! I came in for a tour and left feeling like family. Even if I don't move to Redwood Canton, I feel like I have gained two friends. The Canton community feels like home and the apartment homes are very nice and spacious. I like a different floor plan and that would be the only reason I don't move to this neighborhood. I wish Redwood offered similar floor plans at all locations because I really liked the Canton area and love Jae and Jody.”
“Jesse and Mike are the best - always quick to respond and friendly - I will miss them! They have spoiled me for all other maintenance teams. This was a good place to live.”
“Not sure of the name of the maintenance guy that came to my apartment today and yesterday, (4/22-4/23). Slim caucasian guy with blondish curly hair. Anyway, he was very nice and polite, and very professional. He did a great job! ?”
“It’s a great place to live, I have been here for a little over a year. The heat, water, AC works just fine in my apartment. I’ve NEVER seen any bugs in my apartment either. It’s easy to maintain as well.
You’ll be safe here, they take safety seriously.”
“I’ve had a great experience here, and a big part of that is the staff. Kimmie in the leasing office is truly one of the kindest people I’ve met — I’ve even seen her go out of her way to help an elderly resident carry in groceries. Since she’s been in the office, the whole place has really improved.
Jeremy in maintenance is also amazing — very attentive and quick to get things done. The halls and entrances are always clean and well kept, which makes a big difference.
Overall, the care and effort from the team really shows.”
“A really cozy place to live. The staff manager lisa and Mimi are nice and helpful . Maintenance workers get things fixed.friendly and a safe environment to live. 5 stars deserved.??I just signed another lease to live here again .i love it here.”
“They helped us get financed to buy our home even with questionable credit. Besides a couple of small let downs like it was supposed to come with a washer and dryer and it did not. Fridge died after 3 months but they helped us get a used replacement. So far everything else has been really good. Not a bad place to live. Clean, well take n care of.”
“I have lived here at Hines for well over a year, and it was the best choice I could have made. The apartments are very affordable, well structured, and very easy to personally maintain. Complimented with neighbors who are very respectful and comfortable to be in community with. This complex (especially the staff within the leasing office, and who maintain the buildings) has been nothing but helpful and accommodating to me ever since residing here. With this being my first apartment I was admittedly naive to a lot of things in regards to living in one, but any questions or concerns I have ever had were answered earnestly and honestly (and I usually have a lot of them). Even with new faces over the months they have only proved to be a welcome edition. Just a few weeks ago Faye out front helped me to figure out how I should go about the new year within the complex, and couldn’t have been more of a help. I can’t thank everyone at Hines enough, but I also cannot recommend a more quality place to live.”
“I'm in heaven. Actually I moved today not having been at my as well be at the fabulous Town Center apartments. I have the most fantastic view. I have been spoiled because they put in brand new carpeting which is beautiful as well as a brand new stove that has not been used as of yet. There are more outlets and lights making everything convenient. There is a little pantry at the end of the kitchen as well as another large pantry / closet at the entrance of the apartment. I don't have to get quarters to do laundry because you can use a pay card that you can load money on to. They have coffee every morning from 8:00 to 10:00 in the community room for the residents. About six different people today working diligently from cleaning to maintenance. I must have special attention to Renee who is it has been an extraordinary value in terms of assistance through this entire process which was simplistic and did not take long at all. I want to give a shout out to Sarah who has been nothing less than charming and incredibly helpful with great information. One final thought. This setup they have for moving in is the most convenient I have ever seen. There are two elevators in the building. When you move in you have one elevator only to yourself that will take you straight to your floor and I'm near the top. I am unbelievably grateful.”
“I have been a resident of Summit Creek for many years and it is a wonderful place to live. It is very quiet, safe and clean. The staff in the front office are very responsive and Angie definitely listens to you and works to address any issues immediately. The support staff are very quick and responsive to fixing work orders, sometimes even in the same day! Corey even responded immediately with a hot water issue on the July 4th Holiday weekend! I have been a very happy tenant!”
“My smoke detector was chirping. I tried to change the battery but I couldn’t put the new battery in. This was at around 8pm. I was reluctant to call the after hours service because I knew it wasn’t an emergency. But it would have been chirping all night. I called emergency maintenance and Curtis came with no problem. To find out the unit itself was bad. Thank you Curtis!”
“I recently lived at this apartment complex for a year. I enjoyed my experience. For me, i was looking for a 1 bedroom apartment with central air and an in-unit washer/dryer. I also liked, i didn't have neighbors above or below me. (which means i barely heard my neighbors)
I did have some maintenance issues but they were always handled promptly and professionally by Wendy and her team. Even with my moveout, they were very accommodating that really eased my stress with my move
However, i do have to mention some cons. Some parking lots fill up fast. So be aware about parking when choosing an apartment. Also, the units were built in the 1980s. So don't expect things to be in perfect order. However, from my experience the meadowwood team was always there to hear me out and fix the issues”
“This is by far the best management I have rented with...With all of the larger corporations in the area, they certainly don't get enough credit. They have met me with flexibility, kindness, and seem responsive to residents' needs. They also care about preventative versus reactive maintenance, something that can be rare. I truly feel like a person working with other people rather than a large conglomerate. I hope to keep renting with them through my time in Ypsilanti, even if upgrading some day to a larger unit!”
“It’s a great place to live! The staff is friendly and maintenance is responsive! I’ve had a good experience here and would definitely recommend it!”
“We have been here for 10 months and we have had nothing but positive experiences. The staff is kind and professional. Whenever there is an issue with the apartment they are right on it. We are so pleased being here. They are the best.”
“Great starter appt for me. I lived here all four years of my college career. The maintenance guy came either the day I called or the next day. The staff was nice. Great location...directly across the street from an mjr,(I watched so many matinees). And I did get my deposit back. Only missing a star because it needed some updates.”
“Jessica in the office is awesome! The new management seems to be very involved and focused on resident satisfaction and care! Love having a storage in unit in building. They always respond to maintenance requests quickly and emergencies the same day! My AC went out and I had a new one the same day.”
“I have lived in College Park Estates for 12 plus years. I have seen a lot of people come and go from the office. Recently, I had an excellent experience with both Maya and Oriana. They were professional, kind and responsive to my concerns. People like this in the office make a community home. Thank you for the wonderful work in hiring them :-)”
“I am living here for the last 3 months , and so far my experience with the management team and maintenance team were so perfect , and esp, thanking Jenniffer for her welcoming and facilitating our lease and supporting us during the whole process until we have settled in . Hope the team will continue the same in their professionalism and huge support to make it easy for us.”
“Shawn is amazing! She made our process easy and smooth. We drove from Las Vegas, NV to relocate into our new apartment, she waited for us after hours and made sure we had everything we needed.”
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“I had an issue with my A/C and the maintenance was excellent. I told them yesterday and today they came right over and fixed it perfectly. Works great. Awesome job. Thank you 😊”