The Best Western Benton Harbor-St. Joseph offers a pleasant stay near Lake Michigan and other inland lakes. The rooms are clean, comfortable, and kept cool upon arrival. Guests appreciate the friendly and helpful staff, who contribute to a welcoming atmosphere. The hotel features a simple indoor pool and hot tub, which are enjoyed by families and visitors seeking relaxation. Its location is very convenient, with many stores and restaurants within walking distance, making it easy to explore the area. Guests also feel safe walking around the neighborhood. The hotel provides a good breakfast in the morning, and the overall environment is quiet and well-maintained. While minor issues like a malfunctioning dryer can occur, the positive staff and location make this hotel a recommended choice for visitors.
The rooms are okay for how old the hotel is. The staff on the other hand is horrible. The lady that was working the front desk felt no need to put her phone down to check us in. Her movie on her phone was more important than taking care of the guest coming in.
July 2026
Older rooms, but clean and well kept. Bed is comfortable. Facilities are beautiful. Room smelled strongly of cigarette smoke when we arrived. I notified the desk clerk immediately to make sure that we would not be charged for cleaning.
