Pilot Travel Center in Benton Harbor, MI, is a convenient stop for travelers, offering friendly service and clean restrooms. With over 750 locations across the U.S. and Canada, it provides a variety of services including high-speed gas and diesel pumps, EV charging stations, Wi-Fi, overnight parking, and showers. The store features a selection of fresh food, snacks, drinks, and coffee, making it a great choice for drivers on the road. While many appreciate the cleanliness and overall convenience, some reviews highlight areas for improvement. For instance, there are concerns about the shower facilities, specifically regarding maintenance and the number of towels provided. Some guests have experienced long wait times and noted cleanliness issues in the shower area. Despite these concerns, a shout-out was given to a janitor who returned a lost phone, showcasing the friendly atmosphere. Overall, Pilot Travel Center is seen as a valuable place to refuel and refresh, even if it may lack some amenities found at other travel centers. It is recommended for those looking for a quick pit stop, though travelers may want to manage their expectations regarding shower facilities.
