“They were very communicative with me kept me updated with my vehicle very reliable service Awesome Staff Keep up the good work!!!?My Ford Escape is very ? Thank You for your patience 10/10”
“Friendly and respectful to customers,. Service is good and well done.Jim is good for the work he does,he leaves a good impression on his customers and gets the job done completely at a reasonable price.”
“My daughter spent a long girls weekend in Benton Harbor. Her car got her there safely but Thursday night it went into limp mode and the check engine light came on. I contacted Great Lakes first thing Friday morning and Ron said he will look at it. I had it towed and checked in midday with Mike the Service Manager. He was still diagnosing the problem. Received a call mid-afternoon from Mike that they found the problem, replaced a part and the car drove fine. My daughter picked up before close on Friday.
I want to thank Ron and Mike for fitting her car in the same day and diagnosing and fixing the issue, as I am sure they were booked. They saved us from having to drive 3 hours to Michigan to pick it up the following week. Your company really went above and beyond for us and I can't tell you how much we appreciate it!
If you want a reliable, efficient auto repair shop at a very fair price, I highly recommend Great Lakes Truck & Auto Repair.
Thank you very much Ron and Mike!”