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“Old fashioned service and friendly knowledgeable staff.
I would rather pay a little bit more and support local business knowing that I can count on good service.”
“This store stocks almost everything and less expensive too, I needed a can of compressed air for my disgusting computer. There back in 15 minutes. $2 cheaper than elsewhere. Thanks, guys!”
“Words can not express how happy I am to have a "true" and "valued" True Value near me. I have a couple of other locations closer. But this shop takes the cake. Screen Doors done in house and a commitment to understanding what thier customers need and not looking to over sell what they don't need.
Randy is amazing and totally helped me with a mini project. My idea would of cost be a bunch in parts and have me doing a bunch of labor and not sure I could of even done it.
Randy's idea was about 10$ out the door. Customer for life.
Thanks”
“Ace Hardware is my go-to store. The quality is always better than the bigger chain stores, and the staff actually take the time to help. You might not find the endless aisles like in big-box stores, but what you do find here is dependable, well-made, and backed by great customer service. Highly recommend!”
“We found everything that we went in there to get. The store is well supplied, the staff is knowledgeable whatever questions I had. There was one or two people to give me answers to. That is very refreshing especially today in some hardware stores The employees don't know what's in the store.”
“I needed a key made. As soon as I entered the store the friendliest man greeted me and asked to help me. This gentleman made my keys with care. The nicest man ever. (I didn't get his name but I'm going back and I'll edit this review to include his name)
Great selection and competitive prices.”
“Trevarrow Ace Hardware, being two great names in the hardware sales and service industry, has been a well established fixture of the comunity and the surrounding areas.A well known and reputable company that has been at this same location for decades.With it's well sized footprint, this store is larger than most other Ace Hardwa stores giving it a very large inventory with a wide variety of products.It is simple to navigate and the isles and the different departments are well marked making thing simple to find.You're guaranteed to find exactly what you're looking for with it's large selection, especially with the assistance of their friendly, helpful and professional staff.I highly recommend chosing Trevarrow Ace Hardware to be you first choice.”
“Every time I go to this store I have a great experience. Service is great! Very helpful. Supervisor Kevin is always professional and knowledgeable of their products. Huge help on picking out the right hammer drill for my needs”
“These guys are amazing - they didn't have the /exact/ fastener I needed, however they had something pretty darn close which fit my needs.The best part? They gave me two fasteners FOR FREE as samples. I was floored, truly amazing service. I'll definitely be back here.”
“They cut screws to size and check to see that the nut threads! Not exactly a hardware store which is a shame since Frentz is closing. Quite a few options though. The stinky chemical fragrance smell has gone down some thankfully. Always get good service. Tend to find the odd things I need. A tiny bit more expensive but a lot less stressful so it's worth it. I really wish they carried more oddball supplies. Bird seed and puzzles are some of the weird things I've bought here lol.”
“Dale was incredibly helpful during my experience at Ace. He approached me and asked if I needed anything. He got my trellis and helped get AC Pro canned air conditioning. I also picked up some local Michigan honey.”
“I started shopping here a number of months ago. They are well stocked with a variety of items - and they seem to always have what I need. More/most importantly, their staff is consistently helpful. The quality of what they sell + the quality of their staff = a great place to patronize!”
“The employees of Great Lakes Ace are some of the most honest, friendly, and helpful workers you will find. Special shout out to Tom and Kesha who always give me a warm welcome and help me find whatever tools I need for a project.”
“I've bought a lot of paint from here over the past two months. The quality of paint is very good. Alex and the other employees are very courteous and helpful with advice and suggestions. I get discounts because I'm connected to LLCs so that help with the purchase price. And I have spent a lot of money. But as the old saying goes, YOU GET WHAT YOU PAY FOR. So get what you can afford, but I think going here would be a good investment for your personal residence. Best wishes.”
“Have a very old Sears craftsman opener which needed the keypad replaced. Received the keypad and tried to program without success. Contacted Door Openers late on a Friday afternoon and received an immediate response from Marc. He went right into troubleshooting, asking what units were working and asked for the model numbers of the pieces I had. On Sunday evening I get an email from Marc saying that I had an additional unit plugged in to the wall outlet connecting to the motor unit. I never knew it was there. Simple instructions from Marc followed and within minutes of programing, I had a functional key pad.Happy I found these guys online. Fast shipping, great pricing and the best in customer service.”
“Been living a ½ half mile away for over a decade. My co-worker told me about this store and we went into Kitts yesterday. it was my first time. This Store is great they have alot of items in stock and at a great price. I'm headed there tomorrow. I'll be telling everyone about the store. This store is cool”
“Very good Customer Service! I came in looking for some stuff and they helped me find them as soon as I came in the shop. I believe the workers name was Elias. Thanks Elias! ?Would recommend!”
“The team here is more than helpful. I was greeted by every single member of the team. Chris was my hero today. He basically shopped my order for me and offered to help me carry my items out. Amazing service that I rarely experience. It wasn’t just me, they treated every person that walked in with the same hospitality and respect.
Thank you team and leadership ??
Please never change this atmosphere.”
“HFT has stepped up their game vs many years ago. Good variety on some things, not so much on others. Sales are a gimmick. Wish the prices were just set instead of the circus involvement to get today's $0.50 off. Hate the email / phone number thing. Wish they would just sell me the wrench without asking for personal info. It's a tool store.”
“Harbor Freight is a Man Man's store. This store shoots my testosterone level up every time I go in there. Whether you need a tool for your car or a home project Harbor Freight is the spot. The prices here can not be beaten and if you do find a price that will beat theirs then be very careful of the quality of the product you are paying for.”
“Recently purchased a weber magic touch charcoal grill.
The manager Conner was very knowledgeable and professional.
This store is well supplied and the staff is friendly.”
“This is a great family owned local neighborhood hardware store. I went to two major chain hardware stores (Ace Hardware and Home Depot) first in an attempt to get a specific key copied but neither one carried the key template to make the key.Ironically, the Home Depot store employee recommended that I try Miller's Pro Hardware right down the street and I'm glad I did. Miller's Pro Hardware was able to make copies of my key for me (in less than 5 minutes) and provided phenomenal customer service in the process. From now on, I'm going to Miller's first.”
“Awesome hardware store you can find everything you need they also carry Milwaukee tools Matt helped me find everything I need to complete the project I was working on”
“Very kind and helpful staff. There was a customer being rude and pushy while I was there to them, and they handled it totally professionally and respectfully, despite the person giving them a hassle”
“It's a little hardware store that has just about everything you need. Really quick you can just run in and out the service is hit and miss but it's still better than the big ones like home depot where your there for at least an hour”
“I love the personal attention I get every time I come in. They understand what I’m looking for and provide me with choices and they carry many hardware items that the big box stores just don’t.”
“Every employee in the store on Friday 11-15-24 gets an A+ from me. They were very friendly and helpful to find the difficult to locate welding cart I was there to buy. A lesser store would have given up, but not these people, and I appreciate it!”
“Ordered parts to fix our living room windows. Package arrived in a timely manner, and the only part that didn't work was something I ordered incorrectly.
The sales department is excellent, and Greg G. does a spectacular job emailing needed information for returns and helping customers find the correct parts.”
“What a great company. My older cordless drill broke... It's my everything drill. I shipped it on Monday and had it repaired and back by Wednesday. Reasonable price and extremely quick service.”
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“Brian and the crew are wonderful people to have around ! Super friendly and always helpful. Joe is always right there with a smile and wonderful customer service skills! Nekko is super knowledgeable and super efficent with almost anything you need! Cannot say enough good about these guys ! Im terrible because i dont know the 2 wonderful ladies that work there also, but they are amazing also! Phenomenal crew all around!”